Fitness Program Manager I

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities. About the role Love helping people feel their best—without sacrificing your own work-life balance? Join HealthFitness and make a meaningful impact every day in a supportive, member-focused environment. We’re hiring a full-time (40 hrs/week) Fitness Program Manager I at our client site in Alexandria, VA—a vibrant community clubhouse featuring group exercise classes, strength and cardio equipment, and a basketball court. Schedule 40 hours/week, Monday–Friday Shifts vary between 4:45 AM – 11:00 PM (opening, mid, and closing coverage) ✨ What Sets This Role Apart ✅ Real work-life balance Consistent Monday–Friday schedule ✅ No sales pressure No quotas or pushy expectations—just focus on member experience ✅ Grow your earning potential Opportunity to earn additional income through personal training (based on demand, sessions completed outside scheduled hours) ✅ Strong, well-rounded benefits Comprehensive benefits package Free CEUs to support your growth Paid time off + volunteer time Free parking And more! You’ll Be a Great Fit If You: Demonstrate professionalism, reliability, and strong ownership of day-to-day operations Are motivated to grow and enhance onsite fitness programs and member engagement initiatives Thrive in a role balancing front desk support, staff supervision, and program oversight Build strong relationships with members, client partners, and team members Are passionate about creating a welcoming environment ❤️ The Impact You’ll Make You’ll play a key role in creating a welcoming fitness environment and helping members take meaningful steps toward better health—through programs, engagement, and everyday interactions that make a difference. Ready to build a career where you can do great work and have a life outside of it? Apply today. Responsible for managing and directing all operational aspects of an on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health &fitness programs; and various administrative duties including developing outcomes focused management reports. Key Accountabilities Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards. Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures. May leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status. Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced. Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality all data collected in accordance with HealthFitness requirements. Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with HealthFitness guidelines. Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction. Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues. In conjunction with Director Program Management & Engagement, introduces new HealthFitness programs, products, and services to the client. Other duties as needed/assigned. Minimum Requirements Bachelor’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline. 2+ years’ related industry experience. Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date. (Note: certification must have an in-person component and not 100% online/OSHA compliant). Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA OR NCCA Accredited Personal Trainer certification from an Industry recognized and HealthFitness approved agency required prior to start date. Ability to lead, manage and operate a fitness center. Strong interpersonal and customer service skills including the ability to motivate others. Ability to effectively organize and prioritize work demands. Computer proficiency in MS Office including at minimum Word, Excel, and Outlook. The compensation range for this role is $44k - $51k/Year. Additional commission opportunities for someone with an industry recognized and HealthFitness approved Personal Trainer certification. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market. Brand: HealthFitness Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more. HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. We are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve. We’re a nationwide team of more than 2,400 professionals who believe in the power of health and fitness — and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities. We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are HealthFitness and we’re backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.