Senior Lead, Problem Management & RCA
Optimum Communications Inc.
Optimum seeks a Lead-level Individual Contributor in Change Management to own the Problem Management process for an assigned service area. You will lead complex RCA investigations, drive repeat-incident reduction, and partner with Change Management to scope and track RCA-driven changes to completion. As a technically adept leader without direct reports, you will mentor L1-L3 analysts, define standards, and present outcomes to leadership while guiding automation roadmap and AI governance for #J-18808-Ljbffr Optimum Communications Inc.
Vacancy posted 2 days ago
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