Senior Problem & Change Leader (RCA Expert)
Optimum
Optimum is seeking a Lead-level individual contributor to own the Problem Management process for a key service area. You will manage RCA investigations, drive remediation actions, and partner with Change Management to ensure changes align with root causes. Mentoring L1-L3 analysts and setting RCA standards are core parts of the role, with a focus on reducing repeat incidents in a large telecommunications environment. #J-18808-Ljbffr Optimum
Vacancy posted 1 day ago
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