Specialized Technical Consultant: IV

Job Description

Job Description

We are looking for an experienced, detail-oriented individual to lead the design, administration, and enhancement of enterprise Laserfiche solutions for a management consultancy environment in Richmond, Virginia. This Long-term Contract position focuses on building reliable automation, supporting day-to-day platform performance, and ensuring the system continues to meet operational, compliance, and reporting needs. The role works closely with cross-functional stakeholders to improve workflows, maintain data quality, and translate technical findings into practical recommendations for a broad audience.

Responsibilities:
• Lead the configuration, deployment, and refinement of Laserfiche applications and automated processes to support business goals and regulatory expectations.
• Develop and validate workflows, forms, and system integrations through structured testing to confirm stability, accuracy, and usability.
• Provide ongoing technical support for the Laserfiche environment, including issue resolution, performance tuning, patching, and upgrade coordination.
• Partner with internal teams and project stakeholders to investigate system inconsistencies and implement effective solutions that minimize disruption.
• Monitor platform data and reporting outputs to uphold accuracy, consistency, and adherence to organizational standards.
• Create and maintain clear technical documentation for system settings, process logic, and integration architecture to support governance and knowledge transfer.
• Present insights, system recommendations, and project updates to both technical teams and business users in a clear and actionable manner.
• Evaluate new platform capabilities, industry practices, and automation opportunities to drive continuous improvement across the Laserfiche ecosystem.• At least 5 years of experience working with Laserfiche, including strong hands-on knowledge of tools such as Workflow, Forms, Laserfiche Server, Directory Server, Import Agent, Web Client, and WebLink.
• Proven experience supporting complex multi-server Laserfiche environments, including high-availability or load-balanced configurations.
• Active Laserfiche certification, such as Laserfiche certification or a comparable credential.
• Proficiency in JavaScript, SQL, and HTML for customization, reporting, and integration work.
• Working knowledge of APIs and automation methods used to connect Laserfiche with other enterprise platforms.
• Experience using business intelligence and reporting tools to analyze system activity and communicate meaningful insights.
• Demonstrated ability to support large, multi-user document management environments while maintaining performance and reliability.
• Familiarity with financial systems, business processes, and reporting concepts is strongly preferred.