Academic Advisor (G3) for Workforce Development

Posting Details

Posting Summary


Working Title
Academic Advisor (G3) for Workforce Development


Role Title
Education Support Specialist III


Role Code
29144-SW


FLSA
Exempt


Pay Band
4


Position Number
295R0786


Agency
Tidewater Community College


Division
Tidewater Community College (Div)


Work Location
Norfolk - 710


Hiring Range
$44,192 - $50,000, commensurate w/ experience.


Emergency/Essential Personnel
No


EEO Category
2-Professionals


Full Time or Part Time
Full Time


Does this position have telework options? -Telework options are subject to change based on business needs-
No


Does this position have a bilingual or multilingual skill requirement or preference?
No


Work Schedule


Monday through Friday from 8:30 am to 5:00 pm. Occasional evenings and weekends will be required.

Sensitive Position
No


Job Description

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

This position works closely with potential and currently enrolled students to identify career pathways in workforce credential programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully. Advisors will work with a student population that reflects the diversity of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities for this role.

The advisor is proactive and designed to assist the student to the completion of a credential. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary. Advisors will utilize a variety of technology solutions in addition in-person interactions to connect with students. The ability to utilize and learn new technology and the willingness to work in different environments is essential. The successful candidate must be caring, organized, communicative, and flexible. The Advisor's primary role will be onboarding and supporting students in G3 (Get Skilled, Get a Job, Give Back).

This is a restricted position.

Special Assignments


May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Knowledge of barriers to educational success and a desire to help others reach their educational goals
• Experience working with racially, ethnically, economically and age diverse individuals
• Strong interpersonal skills to help engage, provide support to, and motivate students
• Excellent customer service skills, including the ability to effectively follow up and follow through
• Effective oral and written communication skills
• Effective problem-solving skills
• Excellent organizational skills
• Proficient in use of technology, including Microsoft Office and Google docs
• Demonstrated ability to work effectively both independently as well as part of a team
• Desire to learn and grow as professional needs arise
• Knowledge of available financial aid and scholarship information
• Knowledge of PeopleSoft, Navigate and other educational technologies

Additional Considerations

• Work experience in a higher education setting or in counseling or academic coaching

Operation of a State Vehicle
No


Supervises Employees
No


Required Travel


Minimal

Posting Detail Information


Posting Number
CLS_4498P


Recruitment Type
General Public - G


Number of Vacancies
1


Position End Date (if temporary)

Job Open Date
06/03/2026


Job Close Date
06/12/2026


Open Until Filled

Agency Website
TCC.edu


Contact Name

Email

Phone Number

Special Instructions to Applicants


In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io

Additional Information

Background Check Statement Disclaimer


The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement


The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement


The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement


VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting