Customer Service Representative

Job Title: Claims Admin Support Spec Int

Duration : 6 months

pay rate: $20 - $21.33/hr

Location: Colchester, VT 05446

Schedule

• Contract to possible hire (depends on fit, budget and if need is still there)

• Days: Mon- Friday

•Time: 9-3pm EST or 10-2pm EST (Manager is flexible and will work w/contractor on the timeframe)

• OT- NONE

Day to day responsibilities:

• Point of Contact at the Front Desk of claims office

• Working with customers on their total loss paperwork and verifying information

• Obtaining documents from customers

• Handling payments

• Entering information into claims system

• Printing, faxing, mailing - outgoing and incoming

• Supply ordering, filing, organizing

• Tasks from internal system/queue to complete - creating FedEx labels, mailing, and faxing

Degrees or certifications required/Years of overall experience required:

• High School diploma or GED equivalent

• 2-3 years of experience in face-to-face customer service role

Candidate Requirements:

• Customer Service skills: specifically face-to-face as this contractor will be working directly with customers who are settling their losses, so having patience and showing empathy is important to the role

• Quality Check is accurate

• MS- Office Suite- Little data entry- internal

• Excellent written and verbal communication

• Organized and attention detail- as they will be checking documents for accuracy

• Ability to multi-task

• Ability to work independently and collaborate with other claims admin support specialists from time to time

• Display leadership while in the office

Parking:

• This office has their own open parking; they're located on the 2nd floor and there is an elevator

Interview Process:

• 1 round of Teams interviews

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status