Hospitality Associate

About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Position: Opensity Solutions Hospitality Associate Site Location: Chicago, IL 60606 Shift: Monday – Friday | Dayshift Pay Rate: $21.50/hour | 40 hours per week Responsibilities Provide elevated “concierge-style” experiences Work independently on daily hospitality tasks and events without direct supervision Schedule and set‑up meeting rooms as specified Perform walk through of floor(s) to inspect and ensure that all conference rooms and visitor offices are clean and stocked with supplies Lead event and room set ups in accordance with client request Provide support for miscellaneous requests and flex services, including monitoring the service and resource request system Utilize various software and event planning programs to meet tasks and interface with IT for equipment assistance and incident escalations Escorts clients to meetings rooms and ensure that they have everything they need for the meeting Act as a liaison between guests and firm staff Notify Facilities/Hospitality and various support teams of inventories and conference room repairs Assist management with training new hires on all hospitality functions and process Understand, track, and communicate production metrics to management and client Job Requirements High School Diploma or GED 1-3 years of work experience, client service-oriented preferred Exceptional customer service and organizational skills Excellent verbal and written communication skills, with experience in communicating directly with clients and vendors Strong attention to detail and ability to multitask in a fast-paced environment Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time Proficient with MS Office applications including Word, Excel, and Outlook The Compensation range for this role is up to 21.50 USD. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Benefits Medical insurance Dental insurance Vision insurance 401(k) retirement plan Paid Time Off (PTO) Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. #INDHP Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided. Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions. Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community. Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. #J-18808-Ljbffr