ServiceNow Developer SPM

Job Description

Senior ServiceNow Developer – SPM (Remote)

Company: Gyanni Inc.

Location: Washington, DC (Remote)

Security Clearance: Active DoD Clearance Required

Citizenship: U.S. Citizens Only

Employment Type: Full-Time / Contract

About the Opportunity

We are seeking an experienced Senior ServiceNow Strategic Portfolio Management (SPM) Developer to support a mission-critical ServiceNow implementation for a Department of Defense (DoD) customer.

The ideal candidate will have strong hands-on development experience across Idea Management, Demand Management, Resource Management, and Project Lifecycle Management , with the ability to design and implement integrated SPM solutions in a complex enterprise environment.

Key Responsibilities

• Design, develop, configure, and implement ServiceNow SPM applications, workflows, and integrations.
• Implement end-to-end Idea-to-Demand-to-Project lifecycle processes, including intake, evaluation, prioritization, approvals, and project execution.
• Configure Resource Management , including capacity planning, resource requests, allocations, and utilization.
• Develop and customize Strategic Planning, Scenario Planning, and Portfolio Management capabilities.
• Configure Service Offerings and integrate SPM with CMDB and related ServiceNow applications.
• Develop custom solutions using JavaScript, Glide APIs, Business Rules, Script Includes, Flow Designer, and IntegrationHub.
• Build and enhance ServiceNow Workspaces, dashboards, reports, and automated workflows.
• Develop REST/SOAP integrations with external enterprise systems.
• Collaborate with architects, business analysts, and stakeholders on technical design, testing, deployment, and troubleshooting.
• Ensure adherence to ServiceNow development best practices and applicable DoD security standards.

Required Qualifications

• 7+ years of hands-on ServiceNow development experience, including 3+ years with SPM/ITBM .
• Strong implementation experience with Idea, Demand, Resource, and Project Management modules.
• Experience developing integrated Idea-to-Demand-to-Project workflows.
• Strong proficiency in JavaScript, Glide APIs, Business Rules, Script Includes, Flow Designer, and REST APIs.
• Experience with ServiceNow Workspaces, dashboards, integrations, and platform customization.
• Understanding of resource capacity planning, portfolio management, and project lifecycle processes.
• Experience with ServiceNow CMDB, Service Offerings, and application integrations.
• Strong troubleshooting, technical design, and communication skills.

Mandatory Requirements

• U.S. Citizenship.
• Active/Prior/Interim DoD Security Clearance (Required)
• Hands-on ServiceNow SPM development and implementation experience.

Preferred Qualifications

• Experience with Strategic Planning, Scenario Planning, and Portfolio Planning.
• Experience supporting DoD or other federal government implementations.
• ServiceNow certifications (CSA, CAD, or relevant SPM certifications).
• Experience with CSDM, Performance Analytics, Agile Development, or Financial Planning.

Why Join Us?

Work on a high-visibility DoD ServiceNow modernization initiative, developing enterprise SPM solutions alongside experienced architects and technical teams.

Qualified candidates with active DoD clearance and strong hands-on ServiceNow SPM experience are encouraged to apply.

Seniority Level

Mid-Senior level

Employment Type

Contract

Suggested LinkedIn Skills

ServiceNow

ServiceNow Strategic Portfolio Management (SPM)

ServiceNow IT Business Management (ITBM)

ServiceNow Demand Management

ServiceNow Resource Management

ServiceNow Project Portfolio Management (PPM)

ServiceNow Idea Management

ServiceNow Development

JavaScript

Flow Designer