Quality Manager (Aerospace Manufacturing)

SUMMARY

The Quality Manager is responsible for the strategy, implementation & leadership of the Quality function within the site and is accountable to a team of expert Quality staff to ensure they have what is needed for the execution and administration. This role will encompass all aspects of the Quality management system from strategic planning to hands‑on implementation where needed on topics of Quality Assurance/Control, auditing, document management, complaint management, as examples. Through partnership and direct accountability this role is expected to be the agent to facilitate a Quality culture and process execution throughout the entire product value stream, i.e., development, manufacturing, through to release and shipment of product to customers. Expectation is that this role is led by a person with strong engineering background and an expert in Quality systems that may be aligned to Aerospace industry, and/or computer systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for developing quality assurance program plans, in‑process inspection programs, audit programs, application of the QMS in order to ensure consistent Quality product to customers. Responsible for the compliance and maintenance of the Quality Assurance Site Manual and procedures in accordance with ISO9001 standards. Manages Industrios to ensure all product value stream touch points are aligned to owning Quality of our products. Partners with the operations and commercial organizations to ensure customer fulfillment. The position is expected to be customer facing, building professional relationships with his or her Quality counterparts within the customer organizations and within the Division. Accountable for effective Root Cause and Corrective Action within the site for customer escapes and ensures an effective internal and external corrective action process (timely and effective closures of Corrective Action Requests‑CARs). Stay abreast of current quality and regulatory trends and methodologies in the applicable industry and utilize this information for developing proactive strategies and readiness. Ensures overall program and product quality improvement by guiding other team members in continuous process improvement implementing preventative actions and reviewing lessons learned. Have knowledge of ISO and Aerospace standards – preferred but not required. All other duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES

Exercises direct supervision of Quality staff. Upholds company's policy and procedures and ensures employees understand and observe all safety procedures and practices to prevent injury to self or co‑workers.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative, but not exclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

BS Degree or master’s degree in a related field preferred. Six Sigma Black Belt. Aerospace experience preferred. Supervisory experience.

COMMUNICATION SKILLS

Ability to effectively respond to complex issues both verbally and in writing. Ability to make effective presentations on general topics. Ability to inspire and motivate employees and client groups to take desired action. Requires a high level of commitment to customer service.

OTHER SKILLS AND/OR ABILITIES

Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences. Must be able to work independently and take initiative. Requires good organizational and leadership skills, attention to detail and openness to new ideas and procedures. #J-18808-Ljbffr Sonfarrel Aerospace