Housekeeping Supervisor

Job Description

Position Description:

The Building Service Supervisor is responsible for maintaining a clean, attractive, and healthy environment on campus. Under the direct supervision of the Director of Building Services, this position is responsible for ensuring a well-maintained facility by providing the leadership needed to consistently produce APPA Level 2 cleaning levels. This includes performing manual work in a variety of cleaning and related duties in and around university buildings; communicating effectively with internal/external personnel and customers; general cleaning; maintaining floors; cleaning equipment; and assisting with events as needed. Working in accordance with established policies and procedures and/or specific instructions from the Director of Building Services.

Major Responsibilities:

• Leadership
  • Lead by example; provide a positive work environment
  • Teamwork; Assist in accomplishing building service duties in various locations and job assignments
  • Delegation: plan, assign, track, and follow up on work orders to team members
  • Perform inspections to ensure that all assigned areas and equipment are clean, safe, and in good working order
  • Identify staff training, coaching, and disciplinary needs
  • Receive complaints and resolve problems
  • Maintain a safe and clean work environment by educating and directing personnel on the use of all equipment and resources; maintaining compliance with established policies and procedures
  • Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications
• Communication
  • Host a monthly staff meeting
  • Display a professional demeanor at all times
  • Provide clear, concise information, both verbal and written
  • Pass on information from upper management to employees and vice versa
  • Be available to others who may need assistance or have comments or suggestions to demonstrate a commitment to quality service and continually improve services
• Administrative duties
  • Annual performance evaluation and annual raise recommendations
  • Maintain supplies and equipment by taking inventory and restocking supplies
  • Report maintenance/repair needs via the work order system
• Other duties
  • Unlock/lock of assigned buildings
  • Operate all equipment needed to perform duties
  • Operate the company vehicle as necessary
  • Shovel or sweep snow from the steps and the immediate area of building entrances
  • Perform tasks relating to the cleaning of carpet floor coverings, including spotting, shampooing, and bonneting
  • Other duties as assigned

Required Knowledge and Skills:

• Education &/or experience:
  • High School diploma or equivalent required
  • Require 2-3 years of related experience
  • Experience in commercial cleaning required
  • Supervisory experience helpful
  • Must be at least 18 years of age
  • Must have a valid driver's license and pass all University driving requirements to drive a University vehicle
  • Knowledge of cleaning methods, materials, and equipment
• Communication Skills:
  • Ability to professionally communicate with a variety of people
  • Effective oral and written communication skills
  • Ability to work as part of a team
• Decision Making/Judgment:
  • Eye for detail
  • Professional appearance and attitude
  • Ability to keep a positive attitude in a fast-paced environment

Other Qualifications:

• Physical Demands:
  • Ability to frequently lift, carry, push/pull up to 50 pounds
  • Must be in good physical health; walking/standing, reaching, bending/twisting, kneeling/crouching/crawling, lifting, forceful gripping/grasping, pushing, pulling or repetitive motion about 95% of the time
  • Ability to operate low and high-impact tools
  • Ability to climb stairs and ladders
  • Work from a ladder and work with arms and hands overhead
  • Ability to exercise care in the use of cleaning materials for different types of building surfaces
  • Working with equipment or performing procedures where carelessness would probably result in minor cuts, bruises, or muscle strains
  • Ability to work long hours at manual tasks

Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds.

All offers of employment with Valparaiso University are contingent upon clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, background checks will also include credit history. Background checks will be conducted on all final candidates for employment.

To be considered for this position, you must upload:

• Cover letter
• Resume
• List of 3 professional references
• Answer all application questions

Please address the cover letter to:

AnnMarie Futrell, Director of Housekeeping
Valparaiso University