Assistant General Manager

Landmark Orange County seafood and steakhouse concept is looking for an experienced, energetic, and polished Assistant General Manager to help lead the team! This is a very hands-on role that will be involved with all aspects of the operation, including scheduling/training, general administrative, guest service, working the floor, etc. The ideal candidate is enthusiastic about providing top-notch guest service, and has a strong sense of initiative to lead the team by example while supporting the Restaurant GM. Looking for someone who is collaborative and thoughtful in their approach with staff, and can provide an increased level of senior leadership and stability to the team in combination with a strong GM. Strong wine & beverage knowledge is also highly preferred, and any event operations/sales experience is a plus. This is a great opportunity for a proactive team leader with a warm, positive attitude and impeccable floor presence to get in with a well-established and highly successful concept and group!

Assistant General Manager Responsibilities:

• Help oversee the FOH team in collaboration with the GM
• Perform all aspects of the job with a high level of professionalism and integrity
• Establish positive work culture
• Ensure the team is well educated on menu items
• Help train new and current team members on proper guest steps of service
• Provide support for the GM in a positive manner
• Maintain cooperative relationships with all vendors, business partners, and staff
• Encourage opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Ensure stellar guest experience in all areas
• Solve any guest issues in a timely and appropriate manner
• Remain hands on throughout the entire shift and assist as needed
• Hold the team accountable to high standards while remaining hands on and leading by example
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition.
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements

Assistant General Manager Qualifications:

• 3+ years' experience as Restaurant Assistant General Manager (AGM) or 4+ years as a Restaurant Manager, Food & Beverage Manager, Dining Room Manager, FOH Manager, Hospitality Manager, or comparable leadership role in a full-service, upscale or fine dining restaurant or comparable concept
• Progressive hospitality leadership experience and proven forward trajectory
• Fine-dining experience a plus
• Wine & Beverage experience is a big plus
• Some Event Sales/Execution experience is preferred
• Strong knowledge of and passion for food, beverage, and steps of service
• Passion for engaging with guests and providing outstanding, professional service
• Excellent leader and motivator to the staff and management
• Collaborative and thoughtful with a lead by example approach
• Excellent written and verbal communication skills
• Strong interpersonal skills and attention to detail
• Effective problem-solving skills
• Ability to thrive in a high-pressure environment and maintain composure
• Exceptional standards for cleanliness, health, and safety
• Ability to prioritize and manage time effectively
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Experience in assisting with managing inventory and cost controls
• Familiarity and/or experience with technology systems such as Restaurant365, OpenTable, Toast, and Hot Schedules
• Computer proficiency, including the use of Microsoft office
• Flexible schedule, including weekends, and on holidays
• Food safety certification

Compensation Package Includes:

• Base Salary in the $80-85k range
• Bonus Potential
• Full Medical Insurance
• Dental, Vision & Life Insurance
• PTO
• 401K
• Dining Discounts