Senior Product Support Manager

Job Title: Senior Product Support Manager (Integrated Logistics Support) Location: Remote/Hybrid or Oklahoma City, OK Department: Product Support Reports To: Director of Product Support Clearance: Ability to obtain and maintain DoD Top Secret clearance (Active Secret preferred) Position Summary Long Wave Inc is seeking a highly experienced Senior Product Support Manager to lead Integrated Logistics Support (ILS) planning, execution, and sustainment activities for advanced training systems and defense-related products. This role is responsible for developing, integrating, and managing lifecycle product support strategies that ensure operational readiness, reliability, and long-term sustainability for our customers. The ideal candidate brings extensive experience in the defense industry, a strong background in lifecycle logistics, and a proven ability to interface with engineering, manufacturing, program management, and U.S. Government customers. Key Responsibilities Lead the development, execution, and management of comprehensive Integrated Logistics Support (ILS) strategies across the product lifecycle. Oversee planning and analysis for logistics elements including: Maintenance Planning Supply Support Technical Data & Publications Support Equipment Training & Training Support Facilities Planning Packaging, Handling, Storage, and Transportation (PHS&T) Reliability, Maintainability, & Availability (RMA) Sustaining Engineering and Field Support Manage logistics scope, cost, schedule, and performance within assigned programs. Serve as the primary logistics interface to both internal stakeholders and external customers, including DoD program offices and prime contractors. Lead Logistics Product Data (LPD) development and associated deliverables (LSA, LORA, FMECA, TIR, provisioning, etc.). Support development of contract proposals, BOEs, and logistics-related cost estimates. Ensure compliance with DoD, MIL-STD, GEIA, and customer requirements relevant to logistics support and sustainment. Coordinate development and delivery of training materials, technical manuals, IETMs, and instructional content. Drive sustainment readiness activities including sparing analysis, obsolescence management, and configuration control. Support fielding activities, installation, deployment, and long-term support planning for delivered systems. Lead and mentor logistics specialists, analysts, and support personnel as needed. Minimum Qualifications Bachelor's degree in Logistics, Engineering, Business, or related field. Equivalent experience may be considered. 8+ years of professional experience in Integrated Logistics Support, Product Support Management, or related defense logistics roles. Strong understanding of DoD acquisition processes, sustainment phases, and applicable logistics standards (e.g., MIL-STD-1388, GEIA-STD-0007, MIL-HDBK-502). Experience preparing and managing logistics deliverables in accordance with contract requirements. Proven ability to lead cross-functional teams and manage complex sustainment efforts. Experience working with government customers, primes, or direct DoD programs. Ability to interpret engineering drawings, system specifications, and technical documentation. Excellent communication, briefing, and customer engagement skills. Active DoD Secret security clearance. Preferred Qualifications Master’s degree in Logistics, Systems Engineering, Program Management, or related field. DAU/DAWIA certification in Life Cycle Logistics (Level II/III). Active DoD Top Secret security clearance. Experience supporting training systems, simulators, or defense hardware production. Familiarity with LPD/LSAR tools and logistics databases. Certified Product Support Manager (PSM) or equivalent credential. Experience with Earned Value Management (EVM) and developing BOEs. Position Benefits As a full-time employee of Long Wave, you are eligible for our benefits package including: Competitive Salary Medical, Dental & Vision coverage 401k Educational Assistance Life Insurance Employee Assistance Programs & Work/Life Solutions Paid Time Off This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off. EOE AA M/F/Vet/Disability #J-18808-Ljbffr Long Wave, Inc.