Admin Assistant/Front Desk Agent -GSR

Job Description

Job Description

Administrative Assistant / Front Desk Agent

Help Keep The Cantio Organized—and Make Every Guest Feel Welcome
The Cantio | Tapestry Collection by Hilton | Muncie, Indiana

A new hotel. A fresh beginning. A role where your people skills and attention to detail can shine.

Something special is coming to Muncie—and we’re looking for an Administrative Assistant / Front Desk Agent to help bring it to life. The Cantio , a new 97-room boutique hotel in the Tapestry Collection by Hilton , will offer inviting places to stay, dine, and gather—from a cozy café to a rooftop restaurant and lounge.

As part of our opening team, you’ll support hotel leadership with everyday administrative tasks while also welcoming and assisting guests at the front desk. If you enjoy organizing the details as much as connecting with people, this could be a great fit.

A Team You Can Be Proud to Join

At Schahet Hotels , we believe a great team makes all the difference. We’re proud to have been recognized as a Top Workplace for six consecutive years (2021–2026) . Guided by our RISE values—Respect, Integrity, Service, and Excitement—we put our associates first , because when our team feels valued and supported, great hospitality follows.

How You’ll Make a Difference

• Keep us organized. Support hotel leadership with correspondence, data entry, filing, reports, and meeting coordination.

• Help prepare for opening day. Organize materials, maintain checklists, and assist with administrative preparations.

• Make every welcome count. Greet guests and handle check-ins, check-outs, reservations, and guest questions.

• Take care of the details. Process payments, maintain accurate records, and handle confidential information with care.

• Be a helpful connection. Answer and direct calls, respond to inquiries, and coordinate requests with the appropriate department.

• Support the whole team. Balance administrative assignments with front desk coverage and communicate priorities with hotel leadership.

What You Bring

• Previous administrative or office support experience required.

• Previous hotel front desk experience required.

• A friendly, professional approach and a genuine desire to help others.

• Strong organization, communication, and attention to detail.

• Proficiency with Microsoft Word, Excel, and Outlook, and the ability to learn new systems.

• The ability to balance guest needs with administrative deadlines.

• Dependability and discretion when handling sensitive information.

• Availability to work scheduled shifts, including weekends and holidays.

What’s Waiting for You

Benefits for eligible associates include medical, dental, and vision insurance; life insurance; paid time off (VPS); a 401(k) with company match ; an Employee Assistance Program; and employee hotel discounts.

Welcome to Schahet Hotels! Watch our company video.

Bring your welcoming personality. Put your organizational skills to work.

If you enjoy helping people and keeping the details running smoothly, we’d love to meet you. Apply today to join The Cantio’s opening team!

Schahet Hotels is an equal opportunity employer committed to a workplace free from discrimination and harassment.