Site Reliability Engineer - Collaboration & Communication

Salary: $42,500 - 70,500 per year Requirements:

• We require formal training or certification in software engineering concepts, along with 3+ years of applied experience.
• We need hands-on experience across system design, application development, testing, and production or operational stability.
• We expect strong coding ability in Linux, Bash, and Python.
• We look for proven experience developing, debugging, and maintaining enterprise-scale code, including database querying, with a solid understanding of the SDLC and end-to-end delivery.
• We value practical experience with Agile ways of working, including CI/CD, application resiliency, and security practices, plus exposure to modern domains such as cloud, AI/ML, and/or mobile and their supporting processes.
• We need excellent communication and stakeholder management skills, with the ability to tailor messages for senior business leaders and junior technologists.
• We prefer a pragmatic mindset that supports technical re-engineering and modernization while sustaining business delivery.
• We require deep expertise in SRE best practices, including reliability, scalability, performance, security, enterprise architecture, and toil reduction, with the ability to help embed an SRE culture within the team.
• We expect strong knowledge of operational tooling such as file transfers, SSL/certificates, load balancers, job scheduling, monitoring, backup and capacity management, plus containers and orchestration tools like Docker, ECS, and Kubernetes, CI/CD tools such as Jenkins, GitLab, and Terraform, and network troubleshooting.
• We need working knowledge of enterprise-authorized AI capabilities to support SRE workflows, with strong validation habits and awareness of data sensitivity.
• We require the ability to validate AI-assisted operational recommendations before making changes, escalating when uncertain and following data sensitivity requirements.
• SIP or VoIP familiarity is preferred.

• We deliver end-to-end software solutions, including design, development, and troubleshooting, using strong problem decomposition and innovative thinking.
• We build and maintain secure, high-quality production code, including synchronous integrations and algorithm maintenance.
• We produce architecture and design artifacts for complex applications and ensure implementation aligns with design constraints.
• We analyze large and varied datasets to generate insights, visualizations, and reports that support continuous improvement.
• We proactively identify hidden issues and patterns to improve coding hygiene, reliability, and system architecture.
• We champion a site reliability culture by defining, educating on, and operationalizing SLOs, SLIs, and error budgets with product, engineering, and stakeholders, while monitoring and reviewing them regularly.
• We drive delivery excellence through self-learning, blocker resolution, and strong change and release management practices.
• We apply knowledge of SDLC tools, including enterprise-authorized AI-assisted development and automation capabilities, to increase the value delivered through automation.
• We lead cross-team operational work such as platform and infrastructure planning, data center migrations, partner engagements, audits, application hygiene, and contributions to engineering communities, knowledge sharing, and an inclusive, resilient team culture.
• We use enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis, while validating outputs and handling operational data according to sensitivity and security requirements.
• We use enterprise-authorized AI capabilities to identify patterns in operational signals that indicate reliability risk or recurring toil, and we prioritize reuse-first improvements tied to SLO outcomes.

• AI
• Bash
• CI/CD
• Cloud
• Docker
• GitLab
• Support
• Jenkins
• Kubernetes
• Linux
• Marketing
• Mobile
• Network
• Python
• Security
• Terraform

More:

hackajob is partnering with J.P. Morgan to find exceptional professionals for this Software Engineer III (Associate) role within JPMorganChase, Employee Platform - Collaboration and Communication. We are a long-established financial institution with over 200 years of history, serving consumers, small businesses, major corporate, institutional, and government clients across investment banking, consumer and small business banking, commercial banking, transaction processing, and asset management. We offer a competitive total rewards package with base salary determined by role, experience, skill set, and location, and eligible roles may include commission or discretionary incentive compensation. Our benefits can include comprehensive health coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching. We are committed to diversity and inclusion, equal opportunity, and reasonable accommodations. Our Corporate Functions team supports finance, risk, human resources, marketing, and other essential areas that help set our businesses, clients, customers, and employees up for success.

last updated 41 week of 2026