Site Reliability Engineer

Job Title: Site Reliability Engineer

Location: Hackensack, NJ

Long Term Contract

In-Person Interview Required (No Exceptions)

Key Responsibilities

Support and enhance observability (monitoring, logging, alerting) across production systems

Help maintain SLIs/SLOs for key services

Participate in evaluating services for production readiness

Collaborate with development teams to identify reliability risks and improve system architecture

Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning

Participate in incident response and on-call rotations for critical services

Contribute to post-incident analysis and drive reliability improvements

Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence

Must-Haves

• Willingness to work onsite and participate in a 24/7 on-call rotation as needed
• 5+ years of experience managing and supporting high-traffic digital platforms
• Strong experience with CI/CD pipelines and deployment automation
• Experience with cloud platforms such as AWS and/or GCP
• Solid scripting skills (e.g., Python, Bash, Groovy)
• Hands-on experience with observability and monitoring tools like Datadog, New Relic, AppDynamics, or similar
• Understanding of web, mobile, and OTT architectures
• Experience supporting large scale websites, Mobile and OTT applications, microservices, APIs, and distributed systems
• Experience with infrastructure-as-code tools such as Ansible, Terraform, or Chef
• Familiarity with performance testing tools like JMeter or k6