Certified Medical Assistant

Benefits:

Free food & snacks Health insurance Competitive salary

Who We Are

: Since 1948, The Rescue Mission of Roanoke has been on the mission of “

Helping Hurting People in Jesus’ Name

.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need. We are a non-profit faith based, equal opportunity employer. The CMA Serves as an integral member of the Fralin Free Clinic team by supporting excellent, compassionate patient care; proactively assisting medical providers; coordinating medical volunteers; maintaining accurate clinical documentation; oversee and maintain proper compliance and recordkeeping in the medication room, and helping connect patients, healthcare partners, and Rescue Mission services. Active participant in Street Outreach with the same level of service. The CMA helps ensure that providers and volunteers are well-supported, and that patients receive coordinated, respectful, and appropriate care.

Hours of Availability: Full-Time with

Flexible Schedule Typically, Monday – Friday; 8a – 5p; weekends, nights & holidays as scheduled Location

: Fralin Free Clinic 321 Tazewell Ave, SE Roanoke, VA 24013 Compensation

: $17.48 - $28.41/hour (non-exempt/hourly) Our Team Members should exhibit the following: Possess a sincere love of Christ & maintain a Christian Walk that is evident of that love. Individuals must adhere to Rescue Mission of Roanoke’s

Statement of Faith. Demonstrates a genuine interest in the safety and well-being of our guests and team members. Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks. Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned. Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism. Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects. Ambitious to exceed expectations. Specific Qualifications, Strengths & Skillset:

Medical Assistant Certification

or willingness/ability to attain within 6 months of hire Phlebotomy certification

or within 6 months of hire. Knowledge of medical terminology, clinical expertise and knowledge of patient care processes Proficiency with vital sign measurements, such as blood pressure, heart rate and temperature Electronic medical record experience Knowledge of ‘local’ community resources a plus; ability to learn quickly Proficiency with Microsoft Office & Google products and email communications; ability to learn Rescue Mission & partner systems. Working knowledge of HIPPA, OSHA and healthcare clinic guidelines & regulations. Ability to relate to health care professionals and agencies on behalf of the clinic Summary of Responsibilities (not all-inclusive)

A successful candidate for the CMA role exhibits the love of Christ, compassion, respect and empathy with kindness in service to others that leads them to provide exceptional patient-centered care to everyone they encounter in the Clinic and during Street Outreach. Serves as a patient advocate by providing excellent customer service, answering questions, addressing concerns, and helping patients navigate Clinic and Respite services. Collaboration with the clinic team, providers and inter-departmental responsibilities involving all aspects of patient care including the intake process, phlebotomy, maintaining accurate medical records, and medication room management. Establish relationships with volunteers and community partners with professional and timely engagement and communication to provide the highest level of patient care. An awareness of safety and security and assist with conflict resolution as needed. strong safety and security presence to All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. The expectation is to complete these assignments as requested.

Physical demands essential

to performing the job duties of this position (not all-inclusive list). Potential for exposure to bloodborne pathogens, infectious diseases Prolonged periods of sitting and/or standing Activity may include occasional stooping, twisting, turning, pushing, pulling Prolonged computer use; computer screen exposure Lift up to 50 pounds; not repetitive Temperatures may vary depending on activity/events; indoor/outdoor exposure Noise levels may vary depending on activity/event and/or location Consistently - Communicating with others to exchange information Frequent - Moving around to accomplish a task The Rescue Mission of Roanoke is a drug- free and tobacco-free workplace. We look forward to reviewing your qualifications!