Selling Branch Manager

Job Description

Job Description

Description:

About PROMAN Skilled Trades

PROMAN Skilled Trades is part of the PROMAN Group, one of the world’s largest privately owned workforce solutions companies. We provide highly skilled construction professionals to commercial, industrial, manufacturing, and large-scale construction projects throughout the United States. Our success is built on strong customer partnerships, quality craftsmen, and leaders who know how to build and grow a business.

Position Summary

The Selling Branch Manager is responsible for the growth, profitability, and operational success of the branch. This is a true player-coach role: personally, driving business development while leading, coaching, and holding Recruiters and Account Managers accountable for exceptional results. The role owns the branch P&L and is responsible for revenue growth, gross profit, recruiting performance, customer satisfaction, safety, compliance, and team development.

Key Responsibilities

Sales & Business Development

• Personally develop new business through prospecting, cold calling, networking, referrals, jobsite visits, and customer meetings.
• Build relationships with General Contractors and Electrical, Mechanical, Plumbing, HVAC, Industrial, and other construction contractors.
• Expand existing customer relationships, identify upcoming projects, and position PROMAN Skilled Trades as the staffing partner of choice.
• Develop and execute branch sales plans that drive revenue, gross profit, and market share.

Leadership & Team Development

• Recruit, coach, mentor, and develop high-performing Recruiters and Account Managers.
• Create a culture of accountability, teamwork, urgency, professionalism, and exceptional customer service.
• Lead weekly sales, recruiting, and branch meetings focused on results, strategy, and continuous improvement.
• Set clear expectations, review activity and performance, address gaps, and recognize success.

Branch Operations & P&L Ownership

• Own branch profitability, budgeting, expense control, and overall P&L performance.
• Monitor key metrics including revenue, gross profit, fill ratio, recruiting activity, customer retention, payroll and billing accuracy, collections, safety, and branch assessments.
• Ensure accurate onboarding, payroll, billing, documentation, reporting, and customer communication.
• Maintain operational excellence and compliance with company policies and applicable employment regulations.

Recruiting, Customer Service & Compliance

• Ensure customer orders are filled with qualified, properly screened, and appropriately matched skilled trades professionals.
• Maintain high standards for interviewing, credential and license verification, testing, onboarding, and documentation.
• Conduct regular customer visits and jobsite inspections; resolve issues quickly and identify opportunities for growth.
• Champion safety and compliance, including OSHA, workers’ compensation, unemployment, prevailing wage, certified payroll, licensing, and customer-specific requirements when applicable.

What We Expect from Our Leaders

- Lead by example and remain visible with customers and the team.

- Develop future leaders.

- Coach more than you direct.

- Balance accountability with respect.

- Make decisions with integrity and urgency.

- Never ask the team to do something you would not do yourself.

- Own results—good or bad.

- Protect the customer experience and the PROMAN brand.

What Success Looks Like

• Consistent branch revenue and gross profit growth.
• A strong personal sales pipeline and an expanding customer base.
• High-performing Recruiters and Account Managers who meet activity and production expectations.
• Quality placements, strong fill ratios, customer retention, and excellent service.
• Accurate payroll, billing, documentation, and collections.
• A safe, compliant, professional branch with a winning culture.

Requirements:

Qualifications

• Five or more years of leadership experience in staffing, skilled trades, construction, or a related service industry.
• Proven success in business development, sales leadership, and customer relationship management.
• Experience coaching and developing sales and recruiting professionals.
• Strong business and financial acumen, including P&L and budget responsibility.
• Knowledge of commercial construction and skilled trades staffing strongly preferred.
• Understanding of OSHA, workers’ compensation, unemployment, employment law, and staffing compliance preferred.
• Excellent communication, decision-making, presentation, organization, and problem-solving skills.
• Bachelor’s degree preferred or an equivalent combination of education and experience; bilingual English/Spanish is a plus.

Work Environment & Travel

This position works in a branch office and regularly travels throughout the assigned territory for customer meetings, jobsite visits, networking events, and team support. The role requires the ability to move through customer facilities and active construction environments and may occasionally involve lifting files, supplies, or boxes.

Lead People. Grow Business. Build Careers.

This is not an all-inclusive list of duties and may include other responsibilities as assigned.