Benefits Specialist

Direct Hire | Santa Fe Springs, CA | $80,000-$95,000 Overview We're partnering with a fast-paced retail/fashion organization seeking a Bilingual Leave of Absence Specialist to join their growing HR team. This position will be highly employee-facing and responsible for managing the full leave administration process from start to finish. The ideal candidate will have recent, hands-on experience managing leave programs internally and be well-versed in California leave regulations. Key Responsibilities Manage a high-volume caseload of approximately 100-120 active leave cases Administer the full leave of absence process, including employee communication, documentation, tracking, and return-to-work coordination Serve as the primary point of contact for employees regarding leave-related questions and concerns Ensure compliance with FMLA, CFRA, ADA, PDL, and other applicable California leave laws Partner closely with HR, management, and employees throughout the leave process Maintain accurate records and documentation while delivering a high level of employee support Assist with building and enhancing leave administration processes as the department continues to grow Qualifications & Requirements Bilingual in English and Spanish Recent experience administering Leave of Absence programs internally for an employer Strong knowledge of California leave laws and regulations Experience managing high-volume leave caseloads Highly employee-facing with exceptional communication and customer service skills Comfortable working in a fast-paced, high-volume environment Bachelor's degree preferred but not required Hands-on LOA experience is more important than industry background Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR and UK GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; and other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits). #J-18808-Ljbffr