Property Manager

Description

Lead with Purpose on Florida's Beautiful Emerald Coast

Imagine building your career where others come to vacation! At RealJoy Vacations, you'll have the opportunity to lead a dedicated team while helping deliver exceptional vacation experiences in one of Florida's most sought-after beach destinations

Since 2009, RealJoy Vacations has been a trusted leader in vacation rental management along Florida's Emerald Coast. We provide homeowners with exceptional property management, create unforgettable guest experiences, and offer our employees rewarding careers with opportunities for growth. As one of the fastest-growing vacation rental management companies in the Florida Panhandle, we're looking for motivated leaders who are ready to make an impact.

As a Property Manager, you'll lead a team responsible for maintaining the quality, cleanliness, and overall condition of a portfolio of vacation rental homes. You'll serve as the operational leader for your territory by developing your team, coordinating vendors, resolving guest concerns, and ensuring every home consistently exceeds the expectations of our guests and homeowners.

No two days are the same, and that's exactly what makes this role exciting!

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:

AwayDay, LLC

Requirements

What You'll Do

• Lead, coach, and develop a team of Property Inspectors and an Assistant Property Manager.
• Oversee the daily operations of a portfolio of vacation rental homes.
• Manage employee schedules and daily work assignments.
• Coordinate vendor schedules and property maintenance.
• Ensure homes consistently meet RealJoy's high standards for cleanliness, maintenance, and presentation.
• Conduct property inspections and assist with inspections as needed.
• Recruit, interview, and onboard new team members.
• Handle escalated guest concerns with professionalism and urgency.
• Communicate effectively with homeowners, vendors, and internal departments.
• Create action plans to keep every property in exceptional condition.
• Hold team members accountable while fostering a positive, high-performing culture.

What Success Looks Like

As a Property Manager, you'll be empowered to achieve meaningful results, including:
• Maintain an average guest review score of 4.65 or higher.
• Build and retain a happy, engaged, and long-tenured team.
• Create memorable guest experiences by taking every opportunity to WTG (Wow the Guest).
• Retain homeowners by consistently maintaining properties to exceed expectations.
• Successfully manage your territory while meeting budget and operational goals.

What We're Looking For

• High School Diploma or equivalent.
• 2-3 years of management or leadership experience.
• Strong communication, organization, and problem-solving skills.
• Excellent attention to detail.
• Ability to prioritize, multitask, and delegate effectively.
• Comfortable using Microsoft Office 365 and other technology.
• Valid driver's license and reliable transportation.
• Ability to work both indoors and outdoors, climb stairs, walk properties, and lift up to 50 pounds.

Schedule

This is a full-time, year-round position based in Panama City Beach, Florida. • Five-day work week
• Typical hours are between 9:00 AM and 6:00 PM
• Scheduled Sunday through Saturday based on business needs
• Weekend availability is required
• Holiday work may be required based on business needs
• Participation in an on-call rotation as needed

Why You'll Love Working at RealJoy

We know that great people make great companies. That's why we invest in our employees and provide the tools, support, and opportunities they need to succeed.

Benefits & Perks

• Competitive pay
• Performance-based bonus opportunities tied to individual and team KPIs
• Medical, dental, and vision insurance
• 401(k) with up to a 4% company match
• Paid Time Off (PTO)
• Career growth and advancement opportunities
• Supportive, collaborative team environment
• The opportunity to live and work along Florida's stunning Emerald Coast