IT Support Specialist Level 2
Medium
K Group is seeking a Help Desk Agent in Grand Rapids, MI to respond to customer inquiries, diagnose issues, and coordinate cross-departmental support. You will use a mix of in-person, phone, and remote tools to resolve problems and improve end-user experience. The role emphasizes learning new technologies, applying AI-assisted workflows, and delivering excellent service in a fast-paced environment. Competitive compensation and comprehensive benefits are offered by K Group. #J-18808-Ljbffr
Vacancy posted 4 hours ago
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