General Manager

General Manager

The Role As a General Manager at Lucky Strike Entertainment, you will own the guest experience, the team, the financials, and the culture of your center, leading from the floor and building a place people genuinely want to come back to. What You'll Do

1. Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day
2. Drive daily sales through direct guest engagement, event execution, and marketing initiatives
3. Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality
4. Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction
5. Own full P&L performance including labor, COGS, inventory, and cost controls
6. Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times

What You'll Bring

• Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant)
• A proven record of driving sales growth and hitting financial targets
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control
• A track record of building and developing leadership teams from the ground up
• A visible, floor-first leadership presence, especially during peak periods
• Flexible schedule including nights, weekends, and holidays

What You'll Get Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!