Restaurant General Manager

Qualifications High School diploma or GED (some college a plus) Two or more years restaurant management experience Open/ flexible work availability Demonstrated ability to lead and manage your own team in a fast‑paced, dynamic environment Excellent problem solving and decision‑making skills Use of basic computer programs, i.e. Microsoft Office Availability to work +/- 50 hours per week Must have good communication skills Responsibilities Cultivate a 5‑star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members; communicate job expectations; plan, monitor, enforce policies and procedures. Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste. Delight our guests by exceeding their expectations and providing a 5‑Star Guest experience. Manage all areas of restaurant operations. Ensuring proper execution of Dunkin'/Baskin Robbins brand standards. Maintain a clean and food‑safe environment for our guests and our team. Manage controllable cost to ensure restaurant profitability. We Offer Competitive salary Monthly bonus (based on controllable metrics) Health/Dental/Vision Programs Growth within the company Paid vacation time Family atmosphere Direct deposit Monthly contests to win prizes Digital Redbook (task lists) Opportunity to learn the business from the ground up. An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland. #J-18808-Ljbffr