Captain - Mare (FT)

Job Description

Job Description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

CAPTAIN

Mare is a sister restaurant to Lielle, but instead of drawing from a Nordic backbone, it takes inspiration from the Parisian bistronomy scene. This restaurant emphasizes wine and wine-friendly cooking, featuring a vibrant, seasonal California approach to traditional French cuisine. With a focus on lightness and non-scripted daily specials, Mare captures the best seasonal ingredients and serves them in their most natural form, without being tied to a specific concept.

JOB OVERVIEW
Under the guidance of the Restaurant Manager and Chef Partner, take on key responsibilities to ensure exceptional guest service, foster a high-performance culture among management and staff, and drive the success and profitability of Mare. This role will be instrumental in

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all service standards are consistently met and presented according to the restaurants hospitality values.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure that the guest service standards are met and that the operations are run efficiently.
• Actively foster teamwork and collaboration among the team, supporting a positive and cooperative work environment.
• Facilitate smooth opening and closing of shifts.
• Assist with running a smooth service and floating wherever and whenever needed.
• Partner with Restaurant Manager or Chef/Partner in staff training.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Provide service suggestions to Restaurant Manager and Chef/Partner as needed.

Working Conditions and Expectations:

• Work schedule may vary between early morning to late evening, weekends and holidays
• Shifts will range from 4 8 hours and you may at times be asked to work overtime
• Be scheduled to work opening and/or closing responsibilities.
• Able to work in a fast-paced environment and keep up with the needs of the guests.
• Work inside as well as outside dining areas.
• Always act in a professional manner that represents the restaurant, owners, partners and staff.
• Respectful to all guests that have chosen to dine in our restaurants.
• Demonstrate teamwork in all areas of the restaurant
• Work with a positive attitude in all types of situations
• Follow safety and sanitation rules and laws at all times
• Attend all scheduled employee meetings.
• Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee

QUALIFICATIONS

• 21+ years of age
• High school diploma or equivalent
• Communicate and understand the predominant language(s) of the restaurants trading area
• Have elevated knowledge of service, food, and beverage, generally involving at least three years of front-of- house operations and/or assistant management positions
• Possess excellent basic math skills, and the ability to understand/use/build basic spreadsheets in Microsoft Excel
• The ability to operate a POS system, preferably experience with Toast

This job description is not all inclusive and may be modified based on business needs. The management reserves the right to make updates and changes to this job description as seen fit for the best interest of the restaurant, employees and guests.