Operations Manager ($94,700 - $132,400)

Position Summary:

Supports and manages property operations and projects for a portfolio of neighborhood and community shopping centers, including janitorial services, landscaping, HVAC maintenance, lighting and electrical systems, roof and parking lot maintenance, general building repairs, and other directed projects.

Key Responsibilities:

• Conduct rigorous, daily on-site walkthroughs. The operations manager is the final eye on every detail, ensuring the portfolio maintains an elite level of cleanliness, safety, and aesthetic perfection.
• Guarantee the peak performance of all fire/life safety and vertical transportation systems. Proactively identify and remediate deficiencies in pavers, concrete, and stucco to preserve the asset's premium curb appeal.
• Own the Water Quality Management Plan (WQMP) and environmental compliance. Ensure all drainage, runoff, and hazardous materials protocols strictly exceed regulatory and company standards.
• Exercise oversight over Common Area Maintenance (CAM) and Capital Expenditures. Lead the RFP/SOW process for all vendors, provide expert input for annual budgets, and manage monthly forecasts to align with ownership's financial objectives.
• Direct all third-party service providers and technicians. This role is responsible for holding vendors accountable to high-performance standards and ensuring delivery of elite-level service.
• Be a subject-matter-expert for the Salesforce Lightning work order system. Oversee the full lifecycle of work orders and ensure preventative maintenance schedules are executed without exception.
• Partner with the Operations Coordinator to ensure 100% compliance in vendor files, contract renewals, and insurance COIs (Certificates of Insurance).
• Serve as the primary point of contact for 24/7 emergency operational needs, ensuring the safety of patrons and the property's reputation.

Preferred Education:

• Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

• 5+ years

Additional Requirements:

• Valid California driver's license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $94,700.00 - $132,400.00

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Retail Properties (a division of Irvine Company) has created some of America's most popular retail centers. Each of our 40 retail centers - including Fashion Island in Newport Beach, Irvine Spectrum Center and The Market Place, as well as neighborhood shopping centers like Woodbury Town Center in Irvine - is meticulously planned and ideally located to support the community it serves.

We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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