Senior Solution Engineer

OPSWAT
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICs critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position
We are seeking a highly skilled and experienced Solution Engineer with a strong background in IT Cybersecurity. The ideal candidate will have over 7 years of hands‑on experience in critical infrastructure protection (Pharma industry experience ideal).

Location
remote based, ideally based in the Northeast US; must be East Coast.

What You Will Be Doing

Technical Expertise: Leverage your extensive knowledge in cybersecurity to provide technical leadership and support for our clients in the Pharma sector.

Solution Design: Collaborate with customers to understand their specific cybersecurity needs and design tailored OPSWAT solutions that address the challenges of securing critical infrastructure and compliance.

Pre‑sales Support: Act as a key technical resource during the pre‑sales process, working closely with the sales team to articulate the value proposition of OPSWATs cybersecurity solutions.

Demonstrations and Presentations: Conduct product demonstrations and presentations to showcase the capabilities of OPSWATs IT & OT cybersecurity solutions, effectively communicating their benefits to technical and non‑technical audiences.

Training and Education: Provide training and education to customers, partners, and internal teams on the implementation and best practices of OPSWATs solutions.

Collaboration: Work closely with cross‑functional teams, including sales, product development, and support, to ensure the successful deployment and ongoing support of OPSWATs solutions.

Stay Current: Stay abreast of the latest developments in cybersecurity, industry trends, and emerging threats to continuously enhance your expertise and contribute to the improvement of OPSWATs solutions.

What We Need From You

Educational Background: Bachelors or Masters degree in a relevant technical field (e.g., Computer Science).

Experience: Over 7 years of hands‑on experience in IT/OT cybersecurity, a bonus for Pharma experience.

Technical Skills: Deep understanding of Cyber Security practices in modern environments; proficiency in deploying and configuring cybersecurity solutions; proficiency in REST API; familiarity with industry standards and regulations related to critical infrastructure protection.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to diverse audiences.

Problem Solving: Strong analytical and problem‑solving skills, with the ability to assess complex cybersecurity challenges and provide effective solutions.

Strong understanding of relevant cybersecurity standards and frameworks (e.g., NIST, ISO‑27001, etc.).

Experience with security technologies such as Anti‑Malware/EDR, Sandbox, firewalls, intrusion detection/prevention systems, and security information and event management (SIEM) solutions.

Industry certifications such as CISSP, CISM, or GIAC are highly desirable.

Interpersonal Skills: Ability to build and maintain strong relationships with customers, partners, and internal teams.

Bonus – experience with malware analysis.

Equal Opportunity Employment
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

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