Sales Coordinator

Sales Coordinator

The Sales Coordinator will be responsible for processing all Residential Generator orders in SAP, including entering, managing, and analyzing data to ensure order accuracy through order fulfillment. Prioritize multiple tasks to respond to phone calls, emails, and order processing within the established SLA's. Provide professional, reliable, and efficient support to both internal and external partners throughout the order flow cycle.

This hybrid role is based out of either our Kohler, WI or Milwaukee, WI location and requires working onsite 23 days per week. The standard schedule is MondayFriday, 8:00 a.m. to 5:00 p.m.

Specific Responsibilities:

• Quickly and accurately process incoming orders in SAP.
• Ensure orders have the correct prices, discounts, current products, and customer specific delivery requirements.
• Resolve invoice issues such as credit requests and customer deductions promptly.
• Respond to and action order changes, expedites and order status requests as requested by dealers/retailers.
• Work with internal partners (Sales, Credit, Pricing, Logistics) to investigate and action any roadblocks to ensure orders flow through from entry to shipment without delay.
• Assist with Order Testing requirements for any changes to current order processing flow.
• May receive assignments as a member of the sales admin team for specific projects.
• Handle all customer emails and phone calls for an assigned territory in a timely and professional manner.
• Maximize shipments dropped to the delivery pool for processing.
• Access/update order information within customer portals.
• Reports to Manager Customer Service Operations
• Frequent contact with all levels of personnel in Residential Generator Sales.
• Frequent contact with Corporate Credit Department personnel.
• Frequent contact with Residential Service and Warranty Department personnel.

Requirements:

• Associates degree in general business, Bachelor's degree preferred.
• One year minimum office experience preferred.
• Proficient in Microsoft Office products, MS Mail, Excel, Word, and Access.
• SAP experience processing customer orders is preferred.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The Hourly range for this position is $22.00-$27.50. The specific Hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location.

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our PurposeCreating an energy resilient world for a better futureand Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact View email address on click.appcast.io.

Our Values:

• Curiosity Seek, learn, share
• Trust Go farther together
• Pace Focus to go faster
• Excellence Find the win every day