Sales Associate

Overview As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents. What You’ll Do Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience Execute and expedite point of sale/register transactions Complete floor replenishment and shipment as needed Articulate current promotional events and the brand loyalty program, including credit, to customers Minimize store loss by providing exceptional customer service and maintaining a safe, clean store Skills & Experience A positive and solutions‑oriented mindset Demonstrated customer service and engagement skills Effective and professional verbal and written communication skills The ability to manage multiple tasks at once Physical Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Benefits Schedules that fit your life Hours of operation allow you to balance work and personal activities – whether you have class, enjoy a morning workout, or manage carpool Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language Opportunity to learn and build skills and grow as an individual Professional and personal development programs to help shape your career Development programs to help you grow in your current role and beyond Compensation Compensation for this position ranges from $16.50 – $18.75 per hour based on experience and location. Equal Opportunity Employer Statement Carter’s is an Equal Opportunity and Affidavit Action employer. (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr