Home Care Scheduler/Caregiver Manager

Location: Renton/Greater Seattle Area (In Office & Local Travel) Salary Range: $30-$32 per hour Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Home Care Scheduler/Caregiver Manager As a Home Care Scheduler/Caregiver Manager you’ll be at the heart of our care delivery team—overseeing the scheduling, support and professional development of our in‑home Caregivers. You’ll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. Job Duties Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the Client Success Manager, client, client’s family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers Provide training to Caregivers under the direction of the Director of Home Care Ensure Caregivers are compliant with their continued education/training programs Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool Travel within the greater Renton/Greater Seattle area as needed or assigned Occasionally provide in‑home support to clients, covering for caregivers who call‑off when necessary Participate in regularly scheduled on‑call rotation handling off‑hours staffing needs. Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred Valid Driver’s License and vehicle insurance with clean DMV record required Current Certified Nursing Assistant or Home Care Aide Certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits Competitive compensation: $30-$32 per hour Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission‑driven team #J-18808-Ljbffr Family First Washington State