Help Desk & Support Tech (Tier 1-2) - Secret
People, Technology & Processes, LLC
People, Technology & Processes, LLC is seeking a Help Desk / Customer Support Technician (Tier 1-2) to support Aberdeen Proving Ground, MD. Interim Secret clearance is required to start, with final SECRET clearance during employment. The role focuses on frontline IT support and meeting Government-defined service level agreements. Responsibilities include logging, prioritizing, and resolving requests, CAC PIN resets, smart card logon assistance, and device configurations, with strict adherence to #J-18808-Ljbffr People, Technology & Processes, LLC
- Paycom is seeking a Help Desk / Customer Support Technician (Tier 1-2) at Aberdeen Proving Ground, MD 21005. The role requires U.S. citizenship and an Active Secret clearance, with interim Secret before starting. You will provide Tier 1-2 IT customer support at ATEC HQ...SuggestedInterim role
- People, Technology & Processes, LLC seeks a Help Desk / Customer Support Technician (Tier 1-2) for Aberdeen Proving Ground, MD. You will be the central contact... ...CAC PINs and smart card logon. US citizenship and Secret clearance are required; DoD CE certification must be...Suggested
- Description Position Title Help Desk / Customer Support Technician (Tier 1-2) - (MD) Location Aberdeen Proving Ground, MD Clearance required SECRET (Tier 3 / T3R investigation); interim Secret required before starting work. Scope of Work Provides Tier 1 and Tier 2 IT customer...SuggestedInterim roleWork at office
- ...seeking a skilled IT Hardware Specialist to support the Naval Academy ITSD in Annapolis, MD.... ...a fast-paced environment. You will provide Tier 1 and Tier 2 support for Windows workstations, diagnose hardware issues, and help maintain equipment lifecycle while delivering...Suggested
$10k
...Columbia Technology Partners is seeking a Tier 1 Support Specialist to provide front-line... ...Training Schedule: Monday-Friday, 6:00 AM-2:00 PM Key Responsibilities: Serve as... ...relevant experience. Experience providing IT help desk, service desk, desktop support, or...SuggestedTemporary workFor contractorsTraineeshipLocal areaMonday to FridayWeekend work- Omniscius Consulting seeks a Help Desk Tier 1 / System Administrator Level 1 to provide frontline IT support in a mission-focused environment. Resolve basic hardware, software, accounts, and network issues, documenting incidents for escalation. The role requires active...
- ...Northstar Resources seeks a Tier II Helpdesk Technician to support Aberdeen Proving Ground,... ...on-site/remote role with 1-2 days on campus. You will... ...include US citizenship, a DoD Secret Clearance, and a Security+... ..., plus 2+ years in help desk or customer support. #J-1...Remote work
- GTSC seeks a Systems Administrator, Tier 1 to support on-site operations in Annapolis Junction, MD. The role focuses on AWS infrastructure support, user assistance, and incident response under TS/SCI with polygraph requirements. Responsibilities include diagnosing issues...Shift work
- Help Desk Tier 1 - System Administrator Level 1 Our client is seeking a Help Desk Tier 1 / System... ...Level 1 to provide frontline technical support to users in a mission-focused environment... ...complex or unresolved issues to Tier 2 or specialized technical teams when appropriate...Weekend work
$73k - $82k
...GTSC seeks a Systems Administrator, Tier 1 . Location: Annapolis Junction, MD... ...infrastructure. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications... ...or ticketing systems Log and track support requests using help desk ticketing system Diagnose and...Monday to FridayFlexible hoursShift work- ...Junction, MD, is seeking a Systems Administrator, Tier 1, for an on-site role requiring Active Top Secret SCI clearance with polygraph. Initial training runs... ..., CompTIA Network+ CE. Responsibilities cover user support, ticketing, and incident resolution. This position...Remote workMonday to FridayShift workDay shift
- ...Corporation (GTSC) seeks a Systems Administrator, Tier 1, for an on-site role in Annapolis... .... The position focuses on first-line IT support, ticketing, and basic troubleshooting of... ...connectivity. Candidates must hold an active Top Secret SCI clearance with polygraph, CompTIA A+...
- Black Eagle Defense is seeking a Help Desk Specialist L1 to deliver 24x7 Tier 1 support for government-related IT services. You will handle phone and in-person assistance... ..., passwords, and printers. Qualifications include 2 years of help desk experience with a Bachelor's...
- ...chat, or ticketing systems. Log and track support requests using help desk ticketing system. Diagnose and resolve... ...Required Certification IAT Level 1 certification CompTIA A+ CE or CompTIA... ...clearance or have you within the past 2 years? (If Applicable)* #J-18808-Ljbffr...TraineeshipAfternoon shift
- Job Title: Help Desk 1 Job Code: ISHD02 FLSA: Full Time/Non-Exempt Who We Are: R.E. Michel Company has been a pioneer in the HVACR and... ...in our continued success. What You'll Do: Respond to technical support requests (phone, email, remote, in person) Troubleshoot hardware...Weekly payFull timeTemporary workWork at officeRemote workRelocation
- Position Title: Customer Support Specialist Position Overview: S2Technologies... ...is responsible for monitoring Tier-I and Tier-II diagnostics... ...Responsibilities: Possess 1-2 years of Helpdesk Support... ...Required Security Clearance: Secret Education: High School Diploma...Work at officeNight shift
$1,500 - $3,000 per month
...on our team, while balancinglifestyle by supporting personal and family goals with... ...MD System Administrator (SA) Skill Level 2 Provides support for implementation, troubleshooting... ...devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem...Hourly payTemporary workLocal area- Job Title: IT Support Tech, Tier II Full Time / Non-Exempt Location: Glen Burnie... ...for supporting Tier 1 staff, desktop hardware, software... ...supporting remote users. At least 2 years experience in the same... ...! Why Work for Us? We can help you grow! At R.E. Michel Company...Weekly payFull timeTemporary workWork at officeLocal areaRemote work
- Bering-Alaka`ina Holdings, LLC is seeking an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving Grounds, Maryland. The role involves providing comprehensive help desk support, setting up and troubleshooting across multiple operating...
- General Dynamics - IT is seeking a Help Desk Technician IV in Annapolis, MD. You’ll provide advanced technical support across desktops, networks, and systems, helping internal... ...of related experience. Security+CE and PWS 9.1 certifications are required to ensure compliance...
- Kaizen Approach is currently seeking a System Administrator to support the implementation, troubleshooting, and maintenance of... ..., network, and mobile devices. You will also deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support, including diagnosing issues, resolving...Contract workWork experience placement
$59.15k - $106.93k
...and advanced analytics—delivering solutions that directly support critical national security missions. If you’re looking for... ...client/server, storage, and network environments Provide Tier 1 (Help Desk) and Tier 2 (escalation) support Troubleshoot system issues and apply...Immediate startMonday to FridayFlexible hours- ...Systems Administrator, a Help Desk Manager, a Procurement Coordinator... ...role over desktop support, network operations, and technology... ...; Open Positions One (1) person on-site full time for Tier 3 level support and... ...on-site full time for Tier 2 level support and project...Full timeWork at office
- ...5 / Exchange Administrator to manage and support our cloud-based messaging and collaboration... ...organization. Required Skills: Minimum 1-3 years of experience in bachelor’s degree... ...company-based IT experience including Tier 1/2 help support or junior sys/net/database/security...Full timeWork at office
- ...Information Technology, Inc. is hiring a Help Desk Technician - MIDS in Maryland. The role focuses... ...technology into opportunity by supporting networks, desktops, and systems hardware... ...and efficiently. Candidates should have 1+ years of related experience, technical...
- Zachary Piper Solutions is seeking a Help Desk Specialist to join a Federal Program located... ...Junction, MD. The role provides technical support to users by triaging, researching, and answering... ...a 24x7 on-call schedule, with at least 1 year in a help desk #J-18808-Ljbffr...
- ...Department of General Services (DGS) supports State and local government... ...construction services, almost $1 billion in annual contract... ...of this position is to deliver Tier 1 technical support, including... ...be resolved from Tier 1 to Tier 2, Do IT, application teams, vendors...Contract workTemporary workPart timeWork at officeLocal areaRemote work
- ...polygraphs, ensuring trusted, secure support for the most sensitive national... ...‑based systems by providing Tier 1 through Tier 3 operational... ...systems Provide Tier 1, Tier 2, and Tier 3 operational support... ...Qualifications Must have active Top Secret/SCI clearance with NSA Full...Hourly payWork experience placementShift work
- ...Administrator II to provide on-site IT support in a government enterprise. You will work... ...to resolution, and coordinate with the Help Desk Manager to meet contract SLAs. The role... ...deskside experience, an active clearance (Secret or Top Secret with SCI eligibility), and...Contract work
- ...L2 Desktop Support EngineerLocation: Kansas City, MO/ Glenburnie, MDDuration... ...:Responsible for providing Tier 2 (L2) support to customers by... ...cannot be resolved by Tier 1 (L1) and providing support... ...on the issue and the way the Help Desk operates.Tier 2 (L2) Field Support...Remote workWeekend work
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