Tier 1-2 Help Desk & IT Support Technician - Secret Clearance
People, Technology and Processes, LLC
Paycom is seeking a Help Desk / Customer Support Technician (Tier 1-2) at Aberdeen Proving Ground, MD 21005. The role requires U.S. citizenship and an Active Secret clearance, with interim Secret before starting. You will provide Tier 1–2 IT customer support at ATEC HQ, ATC, OEC, and WSMR and meet government SLAs for response and resolution. Responsibilities include logging and tracking requests in the government trouble ticket system, diagnosing hardware/software issues, and issuing CAC PINs. #J-18808-Ljbffr People, Technology and Processes, LLC
- Description Position Title Help Desk / Customer Support Technician (Tier 1-2) - (MD) Location Aberdeen Proving Ground, MD Clearance required SECRET (Tier 3 / T3R investigation); interim Secret... ...of Work Provides Tier 1 and Tier 2 IT customer support at ATEC HQ, ATC, OEC...Secret clearanceInterim roleWork at office
- People, Technology & Processes, LLC seeks a Help Desk / Customer Support Technician (Tier 1-2) for Aberdeen Proving Ground, MD. You will be the central... ...CAC PINs and smart card logon. US citizenship and Secret clearance are required; DoD CE certification must be obtained...Secret clearance
- ...Technology & Processes, LLC is seeking a Help Desk / Customer Support Technician (Tier 1-2) to support Aberdeen Proving Ground, MD. Interim Secret clearance is required to start, with final... ...employment. The role focuses on frontline IT support and meeting Government-...Secret clearanceInterim role
- ...(GTSC) seeks a Systems Administrator, Tier 1, for an on-site role in Annapolis Junction... .... The position focuses on first-line IT support, ticketing, and basic troubleshooting... .... Candidates must hold an active Top Secret SCI clearance with polygraph, CompTIA A+ CE and...Secret clearance
- Black Eagle Defense is seeking a Help Desk Specialist L1 to deliver 24x7 Tier 1 support for government-related IT services. You will handle phone and in-person assistance for... ...passwords, and printers. Qualifications include 2 years of help desk experience with a Bachelor'...Suggested
$73k - $82k
...Systems Administrator, Tier 1 . Location: Annapolis... ...the AWS infrastructure. Clearance: Active Top Secret SCI with appropriate polygraph... ...systems Log and track support requests using help desk ticketing system... ...Help maintain inventory of IT assets (e.g., laptops, monitors...Monday to FridayFlexible hoursShift work- GTSC seeks a Systems Administrator, Tier 1 to support on-site operations in Annapolis Junction, MD. The role focuses on AWS infrastructure support, user assistance, and incident response under TS/SCI with polygraph requirements. Responsibilities include diagnosing issues...Shift work
- Morgan 6 is seeking a skilled IT Hardware Specialist to support the Naval Academy ITSD in Annapolis, MD. The... ...-paced environment. You will provide Tier 1 and Tier 2 support for Windows workstations, diagnose hardware issues, and help maintain equipment lifecycle while delivering...
- ...Northstar Resources seeks a Tier II Helpdesk Technician to support Aberdeen Proving Ground,... ...on-site/remote role with 1-2 days on campus. You will... ...US citizenship, a DoD Secret Clearance, and a Security+ CE or equivalent... ..., plus 2+ years in help desk or customer support. #J-...Secret clearanceRemote work
- Job Title: Tier III Service Desk Lead Location: Remote Position... ...technical leader supporting the Defense Enclave... ...Qualifications Active Secret security clearance. U.S. Citizenship.... ...supporting enterprise-scale IT service delivery... ...of 41 CFR 60-1.4(a), 60-300.5(a),...Secret clearanceFull timeFor contractorsFor subcontractorRemote work
- ...Description Job Description Job Title : Help Desk Technician – Tier 2 Full time – In Office -... ...MSP) dedicated to delivering top-notch IT solutions to our clients. We pride ourselves... ...troubleshooting and backend support to end users. Troubleshoot and resolve...Full timeWork at office
- Omniscius Consulting seeks a Help Desk Tier 1 / System Administrator Level 1 to provide frontline IT support in a mission-focused environment. Resolve basic hardware, software... ...escalation. The role requires active TS/SCI clearance with Full Scope Poly and DoD 8570/8140 IAT...
$84.9k - $178.4k
...Title: Service Desk ManagerJob Category... ...timeMinimum Clearance Required to... ...Desk Manager to support a DHS IT services contract... ...and managing a Tier 1 Service Desk.... ...abandon rate below 2.5%, and... ...potential self help content. • Implement... ...obtain DoD Top Secret Clearance•...Secret clearanceContract workFor contractorsWork experience placementLocal areaFlexible hours- ...innovative, modernized, IT life-cycle management... .... Provide Tier I/II support for all tech control... ...Forward locations. Technicians will Open/track/close... ...possess an active Top Secret clearance and be eligible to obtain... ...clearance. BS degree and 2 4 years of prior...Secret clearanceHourly payContract workLocal areaFlexible hours
- ...bridging the gap between IT talent and our... ...hiring a cleared Help Desk Specialist. This role requires a Secret Clearance or higher to interview... ...federal client in support of their mission... .... The Schedule is: 1) Weekday Shift (Sun... ...5:30 PM Typically, 2 - 12-hr shifts and...Secret clearanceContract workRemote workShift workNight shiftDay shiftWeekday work
- ...seeking a Systems Administrator, Tier 1, for an on-site role requiring Active Top Secret SCI clearance with polygraph. Initial... ...CE. Responsibilities cover user support, ticketing, and incident resolution... ...shifts #J-18808-Ljbffr ADVANTAGE ENGINEERING & IT SOLUTIONS, INCSecret clearanceRemote workMonday to FridayShift workDay shift
$29.75 - $40.25 per hour
...Requisition: Regular Clearance Level Must... ...Possess: Top Secret/SCI Clearance... ...: Technical Support Services Job Qualifications... ...Service, Help Desk Support... ...Description: HELP DESK TECHNICIAN IV Transform... ...in enterprise IT means... ...Required Certs: 1. Security+CE 2. PWS 9.1 GDIT...Secret clearanceHourly payTemporary workImmediate startRemote workWorldwideFlexible hours$10k
...Partners is seeking a Tier 1 Support Specialist to provide front... ...in a mission-focused IT environment. This... ...Monday-Friday, 6:00 AM-2:00 PM Key Responsibilities... ...Experience providing IT help desk, service desk, desktop... ...requires an active Security Clearance with appropriate...Temporary workFor contractorsTraineeshipLocal areaMonday to FridayWeekend work- ...of General Services (DGS) supports State and local... ...construction services, almost $1 billion in annual contract... ...technical assistance for general IT support under the... ...this position is to deliver Tier 1 technical support,... ...resolved from Tier 1 to Tier 2, Do IT, application...Contract workTemporary workPart timeWork at officeLocal areaRemote work
- Bering-Alaka`ina Holdings, LLC is seeking an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving Grounds, Maryland. The role involves providing comprehensive help desk support, setting up and troubleshooting across multiple operating...
- ...Administrator to manage and support our cloud-based messaging... ...Required Skills: Minimum 1-3 years of experience in... .... Preferred company-based IT experience including Tier 1/2 help support or junior sys/net/... ...Information Technology Support Technician jobs in Maryland, United...Full timeWork at office
- ...professionals with security clearances and full-scope... ...ensuring trusted, secure support for the most sensitive... ...Administrator will provide Tier 1 through Tier 3... ...Provide Tier 1, Tier 2, and Tier 3 operational... ...Must have active Top Secret/SCI clearance with NSA...Secret clearanceHourly pay
- ...professionals with security clearances and full‑scope... ...ensuring trusted, secure support for the most sensitive... ...based systems by providing Tier 1 through Tier 3... ...Provide Tier 1, Tier 2, and Tier 3 operational... ...Must have active Top Secret/SCI clearance with NSA...Secret clearanceHourly payWork experience placementShift work
$16.83 - $19.23 per hour
Amentum is seeking a highly motivated Call Center IT Support Technician to support the Anne Arundel County Office of Information Technology... ...attention to detail and follow-through, you will provide Tier 1 help desk support with PC, network, and telecommunication users....Hourly payPermanent employmentContract workWork at officeLocal areaRemote workLong distanceMonday to Friday$75k - $85k
...community dedicated to helping each other, our... ...challenges, and proactive support. With strategic... ...impact: As a Service Desk Technician III, you will be responsible... ...escalated from Tier 2 or directly... ...-5 years of overall IT experience, including 1-3 years in a Tier 2...Temporary workRemote workWork visaMonday to Friday$60k - $100k
...successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support. You will... ...for troubleshooting IT-related issues, including... ...and route tickets to Tier 2 Help Desk Compile and organize...Shift workRotating shift$45k - $60k
...Piper Solutions is seeking a Help Desk Specialist to support a federal program. This... ...service for operational IT systems in a 24x7... ...rotational on-call support Active Secret Clearance required Compensation for... ..., Desktop Support Technician, IT Help Desk, ServiceNow...Secret clearanceShift work$75k - $85k
...looking for their next Service Desk Team Lead. The Service Desk... ...consistent, high-quality support for clients and a culture of... ...coach, and technically mentor Tier 1 & Tier 2 technicians, fostering a culture of... ...Minimum 3+ years of hands‑on IT support experience with demonstrated...Full timeTemporary workShift work- Din Development Corporation is seeking a Tier III Service Desk Lead to serve as a technical leader for the DES MES-END program. The role demands senior escalation expertise across enterprise infrastructure, network, endpoint, cloud, and systems environments, with close...Remote job
$120.8k - $265.8k
...Full timeMinimum Clearance Required to Start:... ...join our Desktop Support Services (DSS) team... ...management oversight of Tier 1 NOC, Tier 2 WAN/LAN, and Tier... ...including Service Desk and Security... ...to obtain DoD Top Secret/SCI Clearance• Ability... ...enterprise IT contracts• Previous...Secret clearanceContract workWork experience placementFlexible hoursNight shift
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