Front Desk Associate - Assisted Living

Job Description

Job Description

About Us: We are dedicated to providing exceptional care and a warm, welcoming environment for our residents. Our team is committed to enhancing the quality of life for those we serve, and we are looking for a skilled and compassionate employee to join our family.

Job Summary: This position responsible for overseeing the administrative operations of our assisted living facility. This role is pivotal in ensuring that the business functions efficiently, supports our residents and their families, and upholds the highest standards of service. The ideal candidate will have a strong background in office management, excellent organizational skills, and a passion for working in a healthcare setting.

Key Responsibilities:

• Manage daily operations of the business office, including accounts receivable, accounts payable, payroll, and billing.
• Oversee the admissions process, ensuring accurate and timely documentation.
• Maintain resident financial records and assist families with financial inquiries.
• Supervise office staff, providing guidance and support to ensure smooth office operations.
• Collaborate with the facility's leadership team to develop and implement policies and procedures.
• Ensure compliance with all federal, state, and local regulations.
• Coordinate with external vendors and service providers.
• Assist with budget preparation and financial reporting.
• Provide excellent customer service to residents, families, and staff.

Qualifications:

• Minimum of 3 years of experience in office management, preferably in a healthcare or assisted living setting.
• Strong knowledge of accounting principles and financial management.
• Excellent organizational and multitasking skills.
• Proficient in Microsoft Office Suite and accounting software.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Compassionate and patient-focused mindset.