Client Operations & LPM Analyst

Client Operations & LPM Analyst

Benesch is proud to announce the opening for a Client Operations & LPM Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.

Position Summary:

Do you enjoy working financial project management? Are you looking for an opportunity to work with a specialized group to help determine an organization's financial performance, staffing efficiencies and optimize client communications? Then our Client Operations & LPM Analyst opening might be just the position for you! This role is perfect for the individual who is looking to contribute to new business opportunities by advising on past client/matter experience and providing analytical support.

Essential Functions:

1. With oversight from the Senior Legal Project Manager, works with responsible attorneys to develop matter scopes, budgets, timelines, and appropriate internal and external status updates.
2. Assists with the management of large accounts or matters with complex variables and budgets.
3. Collects and organizes account and matter data; facilitate knowledge-sharing among attorneys, clients and professional staff; and communicate progress, shifts to timelines or budgets, and any recommended adjustments to key stakeholders.
4. Assists with the development, implementation and maintenance of legal project management tools, resources and technologies, and facilitate adoption by attorney teams to enhance efficiencies. These tools include software applications, a repository of LPM templates, internal team checklists, databases, workflows, and custom reports.
5. Identifies, prioritizes and executes process improvement projects.
6. Quantifies and records risks in projects. Recommend mitigation strategies.
7. Researches historical matters and prepare analysis to inform and compare budget proposals. Build a database of quantitative and qualitative data related to historical matters/budgets to enhance future pricing accuracy.
8. Documents and maintains detailed records of procedures, assumptions, methodologies, and sources of information used in analysis.
9. Continually works to improve and ensure quality and accuracy of work product.
10. Performs additional duties as assigned or required.

Qualifications:

The Client Operations & LPM Analyst will bring a strong blend of business and legal acumen, holding a bachelor's degree-preferably in accounting, finance, or management-and at least two years of litigation-focused legal project management experience within a law firm or corporate legal department. This individual combines analytical precision with strategic thinking, using advanced Excel and PowerPoint skills and a working knowledge of Power BI to transform complex data into actionable insights. Experience with SharePoint, SQL, or database management is a plus. A deep understanding of corporate finance, budgeting, and legal operations supports their ability to connect metrics with meaningful business outcomes. Highly organized and detail-oriented, this professional thrives in fast-paced environments, meeting shifting deadlines with creativity and composure. Known for their clear communication, collaborative spirit, and unwavering integrity, they build trust across teams and deliver top-tier client service-always ready to adapt, innovate, and exceed expectations.

The salary range for this position is $94K to $135 K.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at View phone number on click.appcast.io or email Christine Watson at View email address on click.appcast.io.