Customer Support Agent

Greenshades Software

Support Agent

We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours).

Job Responsibilities:

Achieve and maintain an excellent reputation with our client base
Work to ensure satisfaction of our clients
Provide excellent email, phone, and live chat based support
Schedule and provide client walkthroughs or training sessions upon client request

Job Requirements:

Customer service experience
Strong computer skills
Ability to use proper spelling, punctuation, and grammar when writing emails
Good communication skills on the phone
Self-starter that is both reliable and committed
Ability to quickly learn a number of new websites and software programs
Software and website support desired

This is a remote position.

Greenshades Software

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Vacancy posted 3 days ago

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