Appointment Setter - Inbound/Outbound

Appointment Setter - Inbound / Outbound (Remote) Full-Time | Hourly + Incentives Fully remote role. Must permanently reside in QC, ON, or BC. Applications from other locations will not be considered. What You’ll Do Handle 100+ inbound & outbound calls daily Schedule in‑home and virtual appointments for sales teams Deliver an exceptional customer experience on every interaction Engage with customers via phone and chat Follow up on leads from web, social, and marketing campaigns Navigate up to three systems simultaneously while staying organized Track performance using metrics and CRM tools What You Bring 1–2 years of call center, inside sales, or customer service experience Strong communication skills—clear, confident, and professional Comfortable in a high‑volume, performance‑driven environment Ability to work independently in a remote setting Dedicated quiet workspace plus reliable high‑speed internet Flexible to work evenings, weekends, and multiple shifts What You Get Competitive hourly pay + performance incentives Evening and weekend shift premiums Medical, Dental, Vision, and Life insurance 401(k) and profit sharing Paid holidays, PTO, and mobile days Growth opportunities – we promote from within Equal Opportunity Employer Bath Fitter is committed to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. #J-18808-Ljbffr