Senior Business Systems Analyst (Sr. BSA)

Title Senior Business Systems Analyst (Sr. BSA) Content Supply Chain / Content Creation & Assembly

Client Genentech

Location South San Francisco, CA - Hybrid

Position Summary

We are seeking a highly skilled Senior Business Systems Analyst (Sr. BSA) with strong expertise in Content Supply Chain, Content Creation, Modular Content, and Content Assembly within the Adobe ecosystem.

The ideal candidate will drive business analysis and functional solutioning across enterprise content platforms and workflows focusing on Content Authoring & Assembly as the primary area of delivery. The candidate will support goals of delivering solutions aimed at scalable content creation, composition, assembly, governance, and reusable content capabilities. This role requires close collaboration across business, marketing, content, compliance, and technology teams to optimize content lifecycle processes and enable efficient content production and reuse. Additionally, this role will act as a bridge between business vision and technical execution, providing Product Ownership and Delivery Coordination to ensure external vendors and system integrators deliver high-quality solutions aligned with the roadmap.

Strong experience with Adobe platforms including Adobe Express, Adobe Firefly, Creative Cloud Apps & Libraries, Agentic AI Content capabilities, and Content Assembly solutions is preferred.

Key Responsibilities

Requirements Elicitation & Analysis

• Partner with business stakeholders, marketing, content, and technology teams to gather, analyze, and document business and functional requirements
• Conduct workshops, discovery sessions, and solution walkthroughs to define current-state and future-state workflows
• Translate business requirements into functional specifications, user stories, and process flows while owning the end-to-end management, documentation, and maintenance of the product backlog.
• Translate internal Genentech needs into actionable product requirements for Adobe, specifically focusing on critical gaps like native HTML export and high-fidelity video generation.
• Act as a Product Owner delegate to prioritize the backlog based on business value, technical dependencies, and the June launch roadmap.
• Translate complex marketing Content creation workflows into technical requirements for Agentic AI based solutions, driving towards automated assembly and orchestration of content across the Adobe ecosystem
• Analyze content creation, assembly, review, approval, and publishing workflows to identify optimization opportunities
• Support backlog refinement, prioritization, and sprint planning activities in Agile delivery environments

Domain Expertise & Strategy

• Provide functional expertise in Content Supply Chain, Modular Content, Content Creation (both Derivative & Denovo) & Assembly, and Content Composition workflows
• Drive the "GNE x Adobe" technical partnership, serving as the front-line lead for product inquiries, feature requests, and technical troubleshooting.
• Oversee and coordinate delivery activities with external vendors (System Integrators), ensuring technical builds align with functional designs and user stories.
• Monitor project milestones, identify delivery risks, and manage cross-workstream dependencies to ensure on-time release execution.
• Drive the technical implementation and enhancement of Adobe Express, Creative Cloud, and integrated Content Assembly platforms
• Collaborate with cross-functional teams to design scalable, reusable, and governed content processes
• Recommend process improvements and scalable content operating models aligned with enterprise content strategy

Testing & Quality Assurance

• Support end-to-end testing activities including SIT and UAT planning and coordination
• Define and validate test scenarios, business validation criteria, and acceptance requirements
• Validate the decision-making logic of AI Agents to ensure automated outputs consistently meet brand guardrails and business rules.
• Coordinate defect triage, issue resolution, and business sign-off activities
• Partner with QA and technical teams to ensure full traceability between requirements and delivery, validating that all technical outputs meet business expectations and governance standards

Stakeholder Management & Communication

• Serve as the primary liaison and front-line lead for the 'GNE x Adobe' technical partnership, facilitating cross-functional decision-making and 'Strategy Connects' with Adobe Product Leaders.
• Serve as a liaison between business stakeholders, product owners, architecture, development, QA, and operations teams
• Coordinate regular "Strategy Connects" with Adobe Customer Success and Product Leaders to ensure AURORA remains at the forefront of the Adobe Creative Cloud roadmap.
• Facilitate cross-functional discussions, decision-making sessions, and status reviews
• Communicate project updates, risks, dependencies, and recommendations to leadership and delivery teams
• Influence business and technical teams through strong analytical and communication skills

Documentation & Training

• Create and maintain business and functional documentation including Epics, user stories, process flows, and UAT documents
• Develop training materials and support knowledge transfer sessions for business and operational teams
• Ensure documentation aligns with governance, compliance, and process standards
• Support end-user enablement and adoption activities

Qualifications

• 8+ years of experience as a Business Systems Analyst or Functional Analyst
• Proven experience in a Product Owner or Delivery Coordinator capacity within a large-scale enterprise environment.
• Strong experience in Content Supply Chain or Digital Content Management
• Hands-on experience with Adobe Express, Content Assembly platforms
• Strong understanding of Content Creation, Assembly, Composition, and Modular Content workflows
• Experience with DAM, Metadata, Taxonomy, and Content Governance processes
• Experience in Requirements Gathering, Functional Analysis, UAT, Documentation, and Training
• Experience working in Agile delivery models
• Strong stakeholder management, communication, and cross-functional collaboration skills
• Knowledge of LLM orchestration and prompt engineering for headless system interactions.

Education & Experience

• Bachelor's degree in Business Administration, Information Technology, or a related field.