Job Coach

Job Description

Job Description

Job Coach

Job description:

At Trellis LLC, Job Coaches provide one-on-one, individualized support to help people succeed in their jobs. This role is hands-on, working directly at client job sites to teach skills, build confidence, and support long-term employment success.

What You’ll Do- Direct Job Coaching & Support

• Provide one-on-one support tailored to each client’s needs at their worksite and community
• Help clients learn job duties and perform tasks successfully on-site
• Assist with workplace systems (pay stubs, scheduling, time-off requests)
• Attend orientations and support onboarding
• Help manage and coordinate client work schedules
• Ensure client stability by proactively providing support as needed

Employer & Team Communication

• Communicate with employers, managers, and team members timely and proactively
• Advocate for accommodations and support client success
• Check in with employers to gather feedback and ensure job retention
• Maintain professional and proactive communication

Documentation & Organization

• Complete organized, accurate daily progress notes for each client you support daily
• Maintain client records in the online database
• Respond to emails promptly and communicate effectively with the team

Ongoing Support & Development

• Provide tools to help clients learn and retain skills (checklists, visuals, etc.)
• Complete required annual training (12+ hours)
• Provide suggestions to improve client performance
• Facilitate successful new employment onboarding for client job placements
• Perform additional duties as assigned

What We’re Looking For

• Independent, reliable, and able to manage a schedule with minimal supervision
• Patient and understanding of individuals with disabilities
• Strong written and verbal communication skills
• Organized with the ability to maintain accurate records and documentation
• Team-oriented with strong interpersonal skills
• Solution based problem solvers who enjoy working with people with diverse backgrounds and experiences

Required Qualifications

• Experience with adults who experience barriers to employment, specifically I/DD; OR a bachelor’s degree in rehabilitation counseling or special education; OR 1+ year of human services-related experience
• Established work history (1+ year), preferably in retail, food service, or customer-facing roles
• Valid driver’s license, reliable insured vehicle, and ability to travel throughout the Portland Metro Area
• Ability to pass ODHS background check
• Willingness to work evenings and weekends as needed

Preferred Qualifications

• Coursework in communication-related fields
• Knowledge of supported employment practices
• Experience in public relations or technical writing
• CPR/First Aid Certification (or ability to obtain)
• Experience as a Job Coach
• Experience with Google Workspace (Docs, Sheets, Drive)

Physical Requirements

• Ability to move throughout job sites
• Ability to sit and/or stand for extended periods
• Ability to use a computer and office equipment
• Ability to drive between worksites throughout the day

Work Environment

This is an in-person, field-based role, frequently working at client job sites throughout the Portland Metro area- including Washington, Multnomah and Clackamas County

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Pay : From $21.00 per hour

Work Location : On the road

"We are an Equal Opportunity Employer and celebrate diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other characteristic protected by law. We encourage all qualified individuals to apply. If you need accommodations to apply, please contact Odyssey