Timberland: Store Manager - Willowbrook Mall

Store Manager A store manager at Timberland leads the store as a strategic partner, drives business performance, delivers exceptional customer experience, and cultivates a high‑performing, inclusive team culture. Responsibilities Model exceptional customer service and selling behaviors to elevate the in‑store experience. Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators. Lead people management: recruitment, hiring, onboarding, performance evaluations, promotions, and terminations. Coach and train associates in customer service, product knowledge, brand identity, and operational excellence. Resolve escalated customer concerns with professionalism and sound judgment. Manage store operations including scheduling, expense control, loss prevention, audits, and reporting. Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures. Support store marketing events and community engagement initiatives to drive traffic and brand awareness. Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration. Uphold company policies, safety standards, and operational procedures. Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, consistently reflecting VF Values and brand identity. Qualifications 3–5 years of related professional/retail management experience. High School diploma required; associate’s degree preferred. Undergraduate or graduate degrees valued but not required. Proven ability to drive results through store teams and exceed sales and profit goals. Skilled in coaching, motivating, and building high‑performing, diverse teams. Strong verbal and written communication skills with the ability to influence across all levels. Solution‑oriented, flexible, and adept in a fast‑paced, dynamic retail environment. Capable of working independently, managing shifting priorities, and meeting business expectations. Comfortable using word processing, spreadsheets, and retail software tools. Physical ability to stand and move throughout the store for extended periods and perform tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight. Compensation Hiring Range: $80,000.00 – $100,000.00 USD annually. This position is eligible for additional incentive compensation, including an annual incentive plan, sales incentive, or commission potential. Benefits Benefits include medical, dental, vision, life insurance, 401(k) matching, paid time off, and other employee perks. Detailed information will be provided during the hiring process. EEO Statement At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at View email address on click.appcast.io . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. #J-18808-Ljbffr