Sales Operations Specialist

Sales Operations Specialist

Location: Santa Clara, CA Duration: Full-time/Perm In this role, the Sales Operations Specialist will have responsibilities in Pre-sales, Post-sales, and Sales Management Support, to include RFQ/Quote management, Customer Forecast/Distribution Management, Order Fulfillment and other support activities to maximize the efficiency of the Sales & Operation Teams.

Client is a fabless semiconductor company headquartered in the heart of California's Silicon Valley, is a leader in purpose-built connectivity solutions for data-centric systems throughout the data center. Partnering with leading processor vendors, cloud service providers, seasoned investors, and world-class manufacturing companies, Client is helping customers remove performance bottlenecks in data-intensive systems that are limiting the true potential of applications such as artificial intelligence and machine learning. The company's product portfolio includes system-aware semiconductor integrated circuits, boards, and services to enable robust CXL, PCIe, and Ethernet connectivity.

Job Description

To support rapid international business growth, we are hiring a Sales Operations Specialist. In this role, the Sales Operations Specialist will have responsibilities in Pre-sales, Post-sales, and Sales Management Support, to include RFQ/Quote management, Customer Forecast/Distribution Management, Order Fulfillment and other support activities to maximize the efficiency of the Sales & Operation Teams. This individual should exhibit strong communication skills and establish strong collaborative working relationships with key OEM, ODM, and CM customers to include CPU, GPU, FPGA, and Networking clients. The ideal candidate will be a self-starter with an understanding of semiconductor sales for the Cloud/Server eco-system and the ability to partner with Factory Operations and Sales teams to develop strategies and action plans to achieve business results.

Key Responsibilities Include:

• Work with sales team to support entire sales cycle from project qualification to close
• Assist with managing NPI demand to support customer development schedules and sample plans
• Maintain and further develop processes with the Head of Sales Operations to generate sales reports, review sales plan and manage to the agreed KPIs
• Understand high-level sales operations strategies, translate them into system and process requirements, and ensure local execution and business impact.
• Help maintain current and accurate account information in salesforce.com
• Establish regular communication with end customer's procurement and ODM ecosystem to accurately provide 6-month demand forecast
• Work with distributors, CMs and end customers by reviewing forecast, orders, and deliveries to backlog to ensure order coverage and fulfillment meeting customers' satisfaction
• Establish regular communication with key customer's procurement, ODM ecosystem and other industry partners to assist in accurately forecasting regional and product quarterly revenue and 6-month demand forecast

Qualifications:

• Bachelor or above degree in Business Administration or Engineering
• Entrepreneurial, open-mind behavior and can-do attitude with a customer-focused mentality
• 2 to 5 years' experience supporting customers with complex SoC/silicon products.
• Proven track record of establishing relationships with our customers including Cloud Service Providers, Server, Storage & Networking OEMs
• Customer-oriented, Goal-driven, Self-motivated, be able to work independently
• Familiarity with Salesforce or equivalent CRM tool, ERP system and proficient in Excel
• Experience in working with semiconductor distributors and order-fulfillment a plus

About Us:

InterSources Inc, a Certified Diverse Corporation, was founded in 2007, to offer innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 14 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our Employees, Vendor and our Clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.