HR Operations Specialist Trilingual

Job Description:HR Operations Specialist, TrilingualAbout the PositionOrmco Global Digital Design is seeking an organized and service-oriented HR Operations Specialist, Trilingual to support efficient and accurate HR service delivery within a Global Delivery Center or Shared Services environment.This position coordinates employee requests, HR system transactions, pre-payroll inputs, internal communications, vendor activities, and other operational initiatives. The role works closely with employees, managers, HR teams, and cross-functional partners to maintain reliable processes, accurate documentation, and timely follow-up.The successful candidate will bring a strong operations mindset, attention to detail, and the ability to manage multiple priorities in a multilingual and international environment.Job ResponsibilitiesManage HR service requests and employee inquiries through ServiceNow or a comparable case management platform.Create, update, and monitor Workday transactions related to employee data, organizational changes, onboarding, offboarding, and other employee lifecycle activities.Support pre-payroll coordination by collecting, validating, and following up on required information, documentation, and approvals.Maintain accurate case notes, trackers, calendars, action logs, and operational status updates.Coordinate routine HR communications, including announcements, reminders, invitations, FAQs, and post-event follow-ups.Support HR procurement activities, including quotations, purchase requests, invoices, delivery tracking, and vendor coordination.Collaborate with HR, Payroll, HRIS, Finance, Procurement, Facilities, Communications, and other operational partners.Identify recurring issues, process gaps, delayed inputs, or exceptions and escalate them to the appropriate process owner.Follow established procedures and service-level expectations while supporting continuous improvement and a positive employee experience.Job Requirements:Job RequirementsBachelor’s degree in Human Resources, Business Administration, Psychology, Communications, or a related field.Three to five years of experience in HR Operations, People Operations, HR Shared Services, Global Delivery Centers, HR service delivery, or a related area.Experience using ServiceNow or a similar case management tool to manage requests, document cases, track service levels, and escalate issues.Experience using Workday for employee data maintenance, organizational updates, onboarding, offboarding, or job-related transactions.Professional written and verbal proficiency in English, Spanish, and Portuguese, or another business-relevant third language.Proficiency with Microsoft Office, particularly Outlook, Excel, PowerPoint, and Word.Ability to manage trackers, deadlines, approvals, documentation, and multiple operational priorities with accuracy.Strong organizational, customer service, stakeholder coordination, and problem-solving skills.Ability to handle confidential information with discretion and sound judgment.Comfortable working across countries, cultures, functions, and time zonesAbout Envista Holdings CorporationEnvista Holdings Corporation is a global leader in the dental industry, bringing together more than 30 trusted brands, including DEXIS, Kerr, Nobel Biocare, and Ormco, under one mission: partnering with dental professionals to improve patients’ lives.With a heritage of category-defining innovation, Envista provides a comprehensive portfolio of technologies, consumables, and services that help clinicians deliver confident and efficient care. Our high-performing culture is supported by our CIRCLe Values and the Envista Business System.Learn more at envistaco.com.#LI-JN1Operating Company:OrmcoOrmco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.SummaryLocation: Heredia, Heredia, Costa Rica; CRI - San Jose - Multiple OpCo; Costa Rica, San JoseType: Full time