Benefits Specialist

Position Information

General Information


Vacancy Open to
All Candidates


Employment Type
Permanent - Full-time


If time-limited, note appointment end date

Hours per week
40


Months per year
12


Position Number
000476


NC Salary Grade Equivalency
NC07


Classification Title
Human Resources Specialist


Working Title
Benefits Specialist


Salary Range
$49,322 - $59,000


Anticipate Hiring Range
$49,322 - $59,000


FLSA Status
Non Exempt


Division
Business Affairs


Department
Human Resources (Adm)


Work Unit
Benefits


Work Schedule


8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.

Primary Purpose of Position


UNC Charlotte administers a large and complex portfolio of State, UNC System, and University benefit programs serving more than 3,750 full-time employees, as well as temporary and student workers. The Benefits Specialist supports core benefits accounting functions, including reconciliations, error report resolution, payroll file load review, and ACA administration. The position also provides general benefits counseling, maintains procedure documentation, supports process improvements, and contributes to overall team operations. The role interacts with employees at all levels and handles sensitive and confidential information in accordance with University and regulatory requirements.

Minimum Education/Experience


Required Minimum Qualifications:

Graduation from a four-year college or university, or an equivalent combination of education and experience.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

Primary Purpose of Position

UNC Charlotte administers a large and complex portfolio of State, UNC System, and University benefit programs serving more than 3,750 full-time employees, as well as temporary and student workers. The HR Specialist supports core benefits accounting functions, including reconciliations, error report resolution, payroll file load review, and ACA administration. The position also provides general benefits counseling, maintains procedure documentation, supports process improvements, and contributes to overall team operations. The role interacts with employees at all levels and handles sensitive and confidential information in accordance with University and regulatory requirements.

Duties and Responsibilities

Benefits Accounting & Data Integrity (60%)

• Performs benefits accounting, including reconciliations, discrepancy resolution, and updating reconciliation reports.
• Processes arrears, refunds, and manual adjustments; identifies billing issues and coordinates follow-up for terminated employees.
• Reviews semi-monthly vendor payroll files, enters adjustments, and resolves data-integration issues.
• Resolves demographic and data-integration errors from vendor and payroll files.
• Supports research, troubleshooting, and projects with the Benefits Deduction Analyst and Benefits Director.

ACA Administration (30%)

• Determines eligibility, issues health insurance coverage offers, and counsels employees and departments.
• Reviews measurement-period data and completes required actions (offers, terminations, entries, data loads).
• Pulls monthly ACA data for IT processing; monitors reports and resolves issues through quality checks and error reports.
• Processes monthly and year-end ACA corrections, TIN error actions, and supports audit or penalty responses.
• Manage and ensure compliance with the Affordable Care Act (ACA)
• Maintain and audit employee eligibility records.
• Responds to employee inquiries regarding ACA requirements and eligibility.

Benefits Counseling & Team Support (10%)

• Provides general benefits counseling and responds to employee inquiries.
• Offers backup counseling and administrative support as needed.
• Documents, routes, and follows up on HR Connect cases to ensure timely, accurate service.
• Performs other related duties as assigned.

Other Work Responsibilities

Administrative support:
- Assists with other administrative tasks, as needed.

Departmental Preferred Experience, Skills, Training/Education

• Experience working with benefits administration or ACA compliance and reporting.
• Experience with benefits accounting (reconciliations, billing, and payroll file loads).
• Knowledge of ACA eligibility and reporting, including measurement periods, corrections, and audit support.
• Advanced Excel skills and experience using HR or benefits systems for case management and data accuracy.
• Strong communication and customer-service skills to explain HR processes and benefits clearly to employees.

Necessary Licenses or Certifications

Work Location
King Building 222


Posting date
05/22/2026


Closing date

Proposed Hire Date
08/10/2026


Contact Information

Special Notes to Applicants

Accepting online applications at this time.

The University of North Carolina at Charlotte is hiring a Benefits Specialist to join its Human Resources team in Charlotte, NC!

This is an exciting opportunity for an HR, benefits, payroll, or accounting professional who enjoys analytical work, problem-solving, and helping employees navigate benefits and ACA-related processes in a collaborative university environment.

Why this role stands out:

• Hybrid schedule (up to 2 remote days/week after onboarding)
• Mission-driven, people-centered culture
• Strong benefits + UNC System career growth opportunities
• Opportunity to work across HR, payroll, benefits systems, compliance, and reporting

In this role, you'll support:

• Benefits reconciliations and payroll file reviews
• ACA eligibility, reporting, and compliance
• HRIS and vendor data integrity
• Employee benefits counseling and support
• Special projects and process improvements

We're especially interested in candidates with:

• Benefits administration, payroll, accounting, or ACA experience
• Experience reading reports, analyzing data, and resolving discrepancies
• Strong Excel skills and comfort working in HRIS/payroll systems
• close attention to detail and a customer-service mindset

If you enjoy working with numbers, troubleshooting issues, reviewing reports, and ensuring data accuracy, this could be a great fit for you!

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• UNC Charlotte Benefits Information:
• This position is being reopened to attract a larger pool of candidates. If you have already applied for this position, you do not need to reapply as your application is still valid.