Team Member

Park Supervisor Urban Air is looking for a full-time Park Supervisor to help us "Activate Awesome!" You'll be the heartbeat of our parkleading a dynamic team, managing daily operations, and ensuring every guest has an unforgettable experience. Whether you're overseeing a high-stakes Teen Night or a milestone birthday party, you'll have the tools to lead your team to success. Location: Harrisburg, PA Pay: $16-19 per hour + benefits What You'll Do (Responsibilities) Lead the Team: Hire, train, and coach staff. Manage daily schedules and labor costs while fostering a "team-first" culture. Own the Floor: Oversee daily operations, including attractions, food and beverage, and opening/closing procedures. Ensure Safety: Maintain a clean, secure environment. Monitor equipment and ensure all safety protocols are strictly followed. Guest Advocacy: Act as a Brand Ambassador, resolving guest concerns with a positive attitude and ensuring top-tier service. Drive Results: Monitor performance standards and provide the team with the feedback needed to hit business goals. What We're Looking For (Qualifications) Experience: 1+ years of supervisory experience (Hospitality, Theme Parks, or Restaurants preferred). Availability: Ability to work when "others play"this includes nights, weekends, and holidays. Communication: Clear verbal and written skills; able to handle high-pressure situations with a level head. Physical Ability: Comfortable standing for long periods and moving through a noisy, active environment; able to lift up to 30 lbs. Tech Savvy: Basic proficiency in Microsoft Office and a willingness to learn internal POS systems. Bonus: CPR/First Aid certification is a major plus! Benefits Competitive pay and performance-based incentives. Opportunity for internal growth and leadership development. A fun, high-energy work environment (no two days are the same!). Medical Insurance, Dental Insurance, Vision Insurance, Employee discounts, Paid Training, Flexible Schedule. About Urban Air Urban Air is the world's largest indoor adventure park operator. We're more than just a trampoline park; we're a destination for families to aim higher and have fun. Join a team that pioneered the adventure park concept and continues to lead the market in location-based entertainment. Urban Air - Harrisburg, PA is an equal opportunity employer.