Front Desk Agent-2
$25 - $26 per hourHei Hotels Inc.
- # Front Desk Agent-2Apply: On-Site: Embassy Suites San Diego - San Diego, CA: Part time: Posted Today: JR119539**About Us**We are an all-suite hotel located in the heart of downtown San Diego. Embassy Suites by Hilton San Diego Bay - Downtown is the ideal location to work in the area. Accessible to public transportation and located across from the Headquarters at Seaport Village, our all-suite hotel is just blocks form the San Diego Convention Center and the historic Gaslamp Quarter. Join our team of diverse individuals working together to create memories for our guests. Thru our Loves program we offer discounts to public transportation, free lunch, free parking and a fun and balanced work / life environment.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $25.00 - $26.00 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist guests with arrival and departure from hotel, while providing positive guests experiences.### ## **Essential Duties and Responsibilities*** Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.* Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.* Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.* Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.* Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.* Ability to access and accurately input information using a moderately complex computer system.* Ability to observe and detect signs of emergency situations.* Ability to establish and maintain effective working relationships with associates, customers and patrons.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
- J-18808-Ljbffr Hei Hotels Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Front Desk Agent-2 in San Diego, CA vacancy
- ...patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and...SuggestedTemporary workLocal areaImmediate start
$19 - $20 per hour
...Front Office Agent Greet and communicate cordially with guests, promptly and professionally checking... ...to take reservations in approximately 2 minutes. Know and follow cancellation... ...environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a...SuggestedWork at officeRelocationNight shiftRemington Hospitality
San Diego, CA2 days ago$20 per hour
...through CVS & Good RX Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services 401(k) Retirement Program 2 Weeks accrued Vacation with cash out program after 1st year Generous Sick and Safe accrued time off program Paid Holidays Paid...SuggestedHourly payFull timeTemporary workWork at officeFlexible hoursShift workAfternoon shift$18.5 - $19 per hour
Front Desk Agent The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the... ...in order to ensure total guest satisfaction. Qualifications: 1-2 years customer service experience. Ability to stand for 8 hours...SuggestedHourly payFull time$37.44k - $40.56k
...advancement ~401(k) ~401(k) matching Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel... ...ensure total guest satisfaction. Qualifications ~1-2 years customer service experience. ~ Ability to stand for...SuggestedFull timePart time$17.75 - $18.75 per hour
...charges. Have complete working knowledge of Front Office computer or manual system, including... ...able to take reservations in approximately 2 minutes. Know and follow cancellation... ...environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day...Hourly payFull timeWork at officeRelocationNight shiftRemington Hospitality
San Diego, CA4 days ago- ...Description Description: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key... ...Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first...Live inFlexible hoursShift workNight shift
Island Hospitality Management
San Diego, CA25 days ago - ...Client Care Specialist 2 (CCS2) A Client Care Specialist 2 (CCS2) contributes to AIDS Healthcare Foundation (AHF) by embodying our... ...between clinical, HIV/STD testing, administrative, and front office roles, CCS2s contribute to a positive patient experience,...
$20 per hour
...Front Desk Agent Choice Hotels International, Inc is one of the largest lodging franchisors in the world. A challenger in the upscale segment... ...driving record Ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar...Bi-weekly payHourly payPart timeWork experience placementLocal areaImmediate startFlexible hoursShift workNight shift$23 - $32.2 per hour
...employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 23-32.2 Hourly Wage PId8afcbfb2bea-26289-41248309...Hourly payWork at officeLocal areaTrueCare™
La Jolla, CA10 hours ago- ...Hours Approx.: 20 per week Hours of operation: 9am-5pm (flexible) Days: Monday – Friday (flexible) Program Length: Between 2.5-3 months. Looking for someone to become a Junior Sales Representative after internship. Qualifications ~Highly organized,...InternshipMonday to FridayFlexible hours
Iidea, Inc.
San Diego, CAmore than 2 months ago $25.5 - $26 per hour
...Hilton San Diego Gaslamp Quarter Front Desk Agent Hilton San Diego Gaslamp Quarter is a prestigious hotel located in the heart of downtown San Diego, offering exciting job opportunities for hospitality professionals looking to be part of a dynamic team. Joining our...Local areaFlexible hoursAfternoon shiftMargaritaville Hollywood Beach Resort
San Diego, CA3 days ago$20 per hour
...Front Desk Agent ("Agente de Recepcion") The Bower Coronado - Coronado, CA 92118 Overview Salary Range $20.00 - $20.00 Hourly Position Type Full-Time/Part-Time Category Hospitality - Hotel Description POSITION PURPOSE Perform in a pleasant, professional...Hourly payFull timePart timeAzul Hospitality
Coronado, CA3 days ago- Guest Experience Expert Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...Work experience placementLocal area
Marriott International Inc
Chula Vista, CA1 day ago $26.5 per hour
...Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Overview At Marriott La Jolla, our Front Desk Agents create the first and last impression of the guest experience. This role is responsible for delivering warm, personalized...Hourly payTemporary workWork at officeWorldwideNight shiftWeekend workDay shiftAfternoon shiftHEI Hotels & Resorts
La Jolla, CA2 days ago$25 - $26 per hour
...patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and...Hourly payTemporary workLocal areaImmediate startMerritt Hospitality, LLC d/b/a HEI Hotels & Resorts
San Diego, CA4 days ago- ...Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes...Flexible hours
PMG HOSPITALITY INC
La Jolla, CA1 day ago $22 per hour
...Front Desk Agent Welcome to Town and Country Resort, where guests experience more than just a stay—they create unforgettable memories. With our vibrant atmosphere and exceptional service, we aim to exceed expectations at every turn. Join our team as a Front Desk Agent...Work at officeLocal areaShift workAfternoon shiftCoralTree Hospitality
San Diego, CA4 days ago- ...guest-exclusive roof deck with daily social hour and some of the best skyline views in the city. POSITION PROFILE The Front Desk Agent is often the first and last face our guests see - the one who sets the tone for a memorable stay. From a warm check-in to answering...Local areaFlexible hours
Palihotel San Diego
San Diego, CA3 days ago - ...providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area,...Local areaImmediate startShift work
Omni Hotels
San Diego, CA3 days ago - ...Front Desk Agent Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions...Daily paidTemporary workLocal areaFlexible hoursShift workWeekend workAfternoon shift
InnVentures
San Diego, CA4 days ago - ...snacks Flexible schedule Hello! We are looking for a full-time Front Office Receptionist/Treatment Planner. If you are someone who is... ...team player, we want YOU! Experience we are looking for: At least 2 years of experience Billing and Insurance verification...Full timeWork at officeFlexible hours
$24 - $26 per hour
...dental, vision, and life insurance ~ PTO and paid holidays ~401(k) options ~ Occasional team lunches Qualifications ~2+ years of prior experience as a Front Office Assistant in a dental office is required ~ Knowledge of Eaglesoft software Summit DentalHourly payFull timeWork at officeMonday to Friday$20 - $29 per hour
...6:30 AM - 4:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:00 AM - 2:00 PM Benefits Medical, dental, vision, and life insurance Short... ...holidays Referral bonus program 401(k) options Requirements Prior front office experience in a dental setting is required Ability to...Hourly payFull timeTemporary workWork at officeMonday to Friday- ...valuedResponsibilitiesLead & support host team to ensure smooth Front-of House operations Manage guest flow in... ...a Team Player with a guest first attitude 2+ years of OpenTable Experience Have prior... ...-paced environment Previous hotel front desk or concierge experience is a plus Previous...Full timeFlexible hoursShift work
Landry's
Coronado, CA2 days ago $29.49 - $31.97 per hour
...commitments. ~ Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade...Work experience placementWork at officeLocal areaImmediate startShift workWeekend workAfternoon shiftEarly shiftKaiser Permanente
San Diego, CA1 day ago- ...Front Desk Receptionist Under the direct supervision of the Clinic Manager, this position provides administrative and secretarial support... .... Qualifications: ~ High School Diploma or GED ~1-2 years' experience in a physician office or hospital setting as...Work at office
- ...Minimal Qualifications: Please contact us ONLY if you meet the minimal requirements. - Minimum AA College degree - Minimum 2 years experience as an office administrative employee - Computer proficient, especially with applications like MS Outlook, Word and...Full timeWork at officeImmediate start
Silverlining Psychiatry Medical Group
San Diego, CA15 days ago - ...assisting with departmental communications, inventory management, help desk administration, scheduling, documentation, and other... ...diploma or equivalent; Associate degree preferred. Minimum of 2 years of administrative support experience. Advanced proficiency...Work at office
Bartell Hotels
San Diego, CA3 days ago - ...clerical support to staff and managers, manage communications, schedule meetings, and help maintain filing systems. The ideal candidate has 2+ years in an administrative role, strong MS Office and document-control skills, attention to detail, and the ability to handle...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Agent-2. Be the first to apply!
Related searches
- ultrasound receptionist San Diego, CA
- nursing home receptionist San Diego, CA
- receptionist fitness San Diego, CA
- urgent care receptionist San Diego, CA
- receptionist customer service San Diego, CA
- law firm receptionist San Diego, CA
- ophthalmology receptionist San Diego, CA
- acupuncture receptionist San Diego, CA
- front office/receptionist San Diego, CA
- pt evening receptionist San Diego, CA