Member Experience Manager - Call Center (Hybrid/Remote)
Arizona Central Credit Union
Arizona Central Credit Union seeks a Call Center Manager in Phoenix, Arizona to lead and develop a high-performing team. Ideal candidates will have 5-8 years of call center and banking experience, a two-year college degree, and the ability to foster strong member relationships. The role includes creating SLAs, coaching personnel, and preparing KPI reports. The position offers a hybrid work model with remote work available post-90 days, ensuring a supportive and engaging working environment. #J-18808-Ljbffr
Vacancy posted 2 days ago
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