Rep., Client Services (CPD)

Overview

Responsibilities

The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as: order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities. The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.

Qualifications

Associate’s degree or equivalent experience and minimum 1-2 years’ experience.

Other Information

• Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.


• Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.


• Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.


• Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Pay, Benefits & Work Schedule: The salary range for this role is $15.20/hour to $25.84/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records. City & County of San Francisco Fair Chance Ordinance

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

• Medical Insurance/Prescription Drugs


• Dental Insurance


• Vision Insurance


• Flu shots

Emotional:

• Mental Health Benefits


• Support Programs


• Employee Assistance Program (EAP)

Work-Life:

• Location Events & Activities


• Recognition & Rewards Programs


• Flexible Work Schedules


• Paid Holidays (as applicable by business unit)


• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)


• Paid Parental Bonding


• Adoption Reimbursement


• Fertility Treatment Discounts

Financial:

• 401(k) and Roth Savings Plans


• Savings Plan Employer Match


• Commuter Benefits


• FSA/HSA Pre-Tax Benefits


• HSA Employer Match


• Discount Center


• Employee & Dependent Life and Accidental Death & Dismemberment


• Short & Long-Term Disability


• Medicare Concierge Services


• Enjoy more control over your pay schedule with DailyPay

Community:

• Charitable Giving


• Volunteering & Mentorship

For more details on the Benefits we offer, please see our US Benefits Guide .

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

• Employee Assistance Programs

Community:

• Volunteering & Mentorship

Physical:

• Flu Shots

Work-Life:

• Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

• 401 (k) and Roth Savings Plans


• Savings Plan Employer Match


• Discount Center


• Medicare Concierge Services


• Enjoy more control over your pay schedule with DailyPay

• 
  Overview
  

  
  

  
  

  Overview

  
  

  
  

  
  

  
  

  
  

  Responsibilities

  The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as: order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities. The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.

  Qualifications

  Associate’s degree or equivalent experience and minimum 1-2 years’ experience.

  Other Information

  
  
  • Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
  
  
  • Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.
  
  
  • Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
  
  
  • Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.
  
  

  Equal Employment Opportunity

  Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

  We will consider for employment qualified applicants with arrest and conviction records.

  How to Apply

  Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

  Pay, Benefits & Work Schedule: The salary range for this role is $15.20/hour to $25.84/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.
  
  

  Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

  Fair Chance Ordinance

  We will consider for employment qualified applicants with arrest and conviction records. City & County of San Francisco Fair Chance Ordinance



• 
  Benefits Full-Time
  

  
  

  At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

  
  

  
  

  Physical:

  
  
  
  
  • Medical Insurance/Prescription Drugs
  
  
  • Dental Insurance
  
  
  • Vision Insurance
  
  
  • Flu shots
  
  

  
  

  Emotional:

  
  
  
  
  • Mental Health Benefits
  
  
  • Support Programs
  
  
  • Employee Assistance Program (EAP)
  
  

  
  

  
  

  Work-Life:

  
  
  
  
  • Location Events & Activities
  
  
  • Recognition & Rewards Programs
  
  
  • Flexible Work Schedules
  
  
  • Paid Holidays (as applicable by business unit)
  
  
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
  
  
  • Paid Parental Bonding
  
  
  • Adoption Reimbursement
  
  
  • Fertility Treatment Discounts
  
  

  
  

  Financial:

  
  
  
  
  • 401(k) and Roth Savings Plans
  
  
  • Savings Plan Employer Match
  
  
  • Commuter Benefits
  
  
  • FSA/HSA Pre-Tax Benefits
  
  
  • HSA Employer Match
  
  
  • Discount Center
  
  
  • Employee & Dependent Life and Accidental Death & Dismemberment
  
  
  • Short & Long-Term Disability
  
  
  • Medicare Concierge Services
  
  
  • Enjoy more control over your pay schedule with DailyPay
  
  

  
  

  
  

  Community:

  
  
  
  
  • Charitable Giving
  
  
  • Volunteering & Mentorship
  
  

  
  

  For more details on the Benefits we offer, please see our US Benefits Guide .



• 
  Benefits Part-Time
  

  
  

  At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

  Emotional:

  
  
  • Employee Assistance Programs

  Community:

  
  
  • Volunteering & Mentorship

  Physical:

  
  
  • Flu Shots

  Work-Life:

  
  
  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

  Financial:

  
  
  
  
  • 401 (k) and Roth Savings Plans
  
  
  • Savings Plan Employer Match
  
  
  • Discount Center
  
  
  • Medicare Concierge Services
  
  
  • Enjoy more control over your pay schedule with DailyPay