Customer Service Attendant

Customer Service Attendant

Responsible for assisting in the day to day operations of the DGLC front desk operations.

• Handles registration for activities, passes, daily visits and facility use.
• Answer phones and customer inquiries about programs and facilities.
• In addition to registration, creates class rosters and assists program supervisors with registrant and class information.
• Provides support for administrative staff as a secondary function.
• Maintains a cash bank, takes cash, check and credit card payments and makes deposits on a daily basis.
• Re-stocks forms and flyers and creates a presentable area in customer service
• Makes frequent runs throughout the facility, opening and closing rooms and facilitating rental, program and fitness center use during shift.
• Take drop-off registrations and handle all customer questions about registration and programs.
• Responsible for opening and closing down the facility, making sure the building is secure.
• Other duties as assigned by supervisor

• 17 years of age or older
• Certified in CPR/AED & First Aid or ability to receive within 3 months (Classes are offered at the Bensenville Park District)
• Customer service and phone experience preferred
• Ability to multi-task
• Computer/RecTrac experience preferred

JOB STATUS Part time DEPARTMENT Front Desk FSLA STATUS Non-Exempt

SALARY $16.00 per hour

HOURS Varies per week including evenings and weekends