Museum Experience Associate

Museum Experience Associate

Come and join the team at the world-famous Wynwood Walls Museum!! Your primary responsibilities as a Museum Experience Associate include ensuring an enjoyable, educational, and safe visit for all our guests and an unforgettable experience, as well as promoting the museum as a whole during private tours, special events and exhibitions.

We Offer:

• Competitive pay
• Flexible hours
• Dining Discounts
• Life, medical, vision and dental health insurance after 90 days & more!
• Personal Time Off Benefits
• OnDemand Payroll Feature

Compensation: $16.00 / hour

Museum Experience Associate Essential Functions:

• Greet museum visitors on arrival with a warm and inviting welcome.
• Provide directions for visitors to purchase tickets at our kiosks.
• Answer general inquiries about museum operations, The Wynwood Walls app, Wi-Fi, special exhibits, and events.
• Demonstrate basic knowledge of artists and works within the museum.
• Provide the highest level of customer service to all visitors.
• Contribute to the execution of special activities and programs, including setup and breakdown.
• Manage the operation of specific exhibits, including queuing and crowd control.
• Work collaboratively with the Events team as needed.
• Attend all required meetings and report all unsafe conditions immediately.
• Complete other duties as assigned by the supervisor, including cross-training.

Requirements:

• Previous experience in a customer service or Hospitality role required; experience in a museum, live entertainment or amusement park a plus.
• Excellent interpersonal and communication skills with a diverse group of clients and guests, and a team player.
• Flexibility in working hours, as some evening and weekend work is required.
• Must be fluent in English; Spanish is a plus.
• Ability to lift 30 lbs. or more.
• Ability to stand and walk for long periods of time.