RCM Client Implementations Leader

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a RCM Client Implementations Leader based in the United States. This role sits at the intersection of healthcare revenue cycle operations, project leadership, and client success, driving the successful onboarding of new clients onto complex RCM platforms. You will own the implementation lifecycle from contract signature through go-live and stabilization, ensuring every transition is structured, efficient, and aligned with contractual expectations. Acting as the primary client-facing leader during onboarding, you will coordinate multiple internal teams including IT, operations, reporting, and credentialing to deliver seamless implementations. The environment is fast-paced and highly collaborative, requiring strong communication skills and operational depth in healthcare finance. You will play a critical role in translating client needs into executable workflows and ensuring early operational success. This position offers high visibility with both clients and internal leadership, with a direct impact on revenue cycle performance and client satisfaction outcomes. Accountabilities Lead end-to-end implementation planning and execution for new RCM clients, including timelines, milestones, dependencies, risk mitigation, and deliverables tracking. Facilitate kickoff sessions and ongoing governance meetings with client stakeholders to align on scope, success criteria, and implementation strategy. Manage all onboarding phases including AR file conversion, legacy receivables transition, and claims run‑out processes. Coordinate technical setup including system access, EHR/practice management integration, EDI transactions (837/835/270/271/276/277), clearinghouse connectivity, and payer enrollment. Lead workflow design sessions to establish client‑specific SOPs across billing, registration, eligibility, denials, payment posting, and AR follow‑up. Serve as the primary client contact during implementation, managing expectations, scope changes, escalation points, and executive‑level communications. Oversee go‑live execution and stabilization, ensuring smooth cutover, command center support, and achievement of early performance KPIs. Collaborate cross‑functionally with sales, IT, finance, reporting, and operations teams to ensure seamless implementation delivery and post‑launch continuity. Requirements 5–7+ years of experience in healthcare revenue cycle management, with 2–3+ years in implementation, project management, transition leadership, or client‑facing RCM roles. Proven experience onboarding hospital or physician practice clients onto outsourced RCM or healthcare revenue cycle platforms. Strong understanding of end‑to‑end RCM workflows, including patient access, billing, denial management, AR follow‑up, payment posting, and reporting. Knowledge of healthcare data exchange processes (EDI 837/835, payer enrollment, clearinghouse operations) and healthcare systems such as Epic, Cerner, Meditech, athenahealth, NextGen, or similar. Strong project management skills with experience using tools such as Smartsheet, MS Project, Asana, Monday.com, or equivalent. Excellent communication and stakeholder management skills, including experience presenting to executive‑level clients (CFOs, RCM leaders). Strong organizational skills with the ability to manage multiple concurrent implementations in a fast‑paced environment. Analytical mindset with attention to detail and the ability to manage complex operational transitions. Comfort using AI‑enabled tools and digital platforms to improve efficiency, decision‑making, and workflow optimization is highly valued. Benefits Competitive salary ranging from $70,000 to $85,000 annually. Comprehensive medical, dental, and vision insurance starting on day one. Employee stock ownership program and retirement savings plans with matching contributions. Paid time off including vacation days and personal leave. Remote‑first work model with flexibility across the United States. Lifestyle rewards and additional employee well‑being programs. Opportunity to work in a high‑growth healthcare technology environment with strong career development potential. #J-18808-Ljbffr Jobgether