Privacy Strategy Lead

Job Description

In this role, you will shape a strong privacy and data risk management environment across Consumer and Community Banking by translating regulatory change into clear, actionable outcomes. You will partner with Legal, Compliance, Product, Engineering, Controls, and firmwide stakeholders to build scalable privacy approaches that enable innovation and strengthen customer trust. You will lead high-visibility initiatives, influence senior stakeholders, and help embed privacy into product design and operational processes.

As a Privacy Strategy Lead at JPMorganChase, you will drive privacy initiatives by developing frameworks that enable practical operating models, controls, and product requirements. You will advise stakeholders on privacy risks and trade-offs, coordinate delivery across multiple teams, and ensure documentation, artifacts, and communications support effective implementation and governance.

Job responsibilities:

• Analyze privacy regulatory changes and document business impacts and implementation requirements.
• Track and assess emerging privacy legislation globally in partnership with Legal, Governance, and firmwide stakeholders.
• Support compliance with U.S. and global privacy regulations by assessing jurisdictional obligations and developing implementation frameworks.
• Provide guidance to business and product owners on online tracking and advertising technology (AdTech) activities.
• Collaborate with cross-functional teams to integrate privacy into business processes, control forums, product development, and strategic initiatives.
• Manage stakeholder communications and coordinate delivery across multiple teams.
• Maintain current documentation supporting privacy initiatives (e.g., requirements, decisions, controls, implementation plans).
• Develop executive-level materials summarizing key decisions, risks, impacts, and recommendations.

Required qualifications, capabilities, and skills:

• Strong working knowledge of data privacy and data protection regulations (e.g., CCPA, GLBA, GDPR, COPPA) and ability to translate obligations into operational and product requirements.
• Experience implementing privacy requirements across multiple jurisdictions using a strategic, scalable approach.
• Experience assessing risk and implementing controls for online tracking and advertising technology within U.S. and global privacy frameworks.
• Strong executive communication skills, including presenting risks, trade-offs, and recommendations.
• Proven ability to build partnerships across functions and manage multiple initiatives with clear milestones and outcomes.
• Comfort with complex data and technical concepts; ability to work effectively with product and engineering partners.

Preferred qualifications, capabilities, and skills:

• 5+ years leading large, complex enterprise programs, setting strategic objectives, and driving execution.
• Experience implementing privacy regulatory requirements within a large financial institution.
• Experience with consent management platforms and tag management systems.
• Experience performing technical analysis of online tracking and advertising technology to support compliance with applicable privacy regulations.
• IAPP certifications (for example, CIPP/US, CIPP/E, CIPM).

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.