Technical Services Internship — Tech Support & Solutions

Support Services Representative - Columbia, South Carolina / Overland Park, Kansas As a Support Services Representative, you will interact directly with our local and state partners and citizens using the many online services we provide on behalf of the State of South Carolina. You will assist customers by investigating and reproducing errors, reporting software bugs, troubleshooting errors, and providing general support. This is an entry level managerial leadership position. A Team Lead is expected to possess in-depth knowledge of the software engineering lifecycle. A Team Lead should demonstrate a sense of ownership over the day-to-day processes and team focus on meeting business goals. Team Lead is responsible for providing sprint and release management including both day-to-day personnel management, roadmap implementation, and regularly monitoring and reporting team and individual performance management. Associate Solution Consultant - Cranberry Township / Lubbock, Texas / Remote The Associate Solutions Consultant supports the sales team throughout the sales process by providing product, technical, and industry expertise. In this developmental role, the Associate Solutions Consultant will partner closely with Sales Representatives and team leadership to learn how to align Tyler’s K12 HR software to client needs. In this role, you’ll collaborate with a strong cross‑functional team to design and deliver high‑quality software solutions while contributing to the ongoing modernization of our platform. You will have the opportunity to influence technical direction, evaluate new technologies, and help shape how systems are designed and implemented. Sales Enablement Specialist - Yarmouth, Maine / Troy, Michigan / Plano, Texas As a Sales Enablement Specialist, you’ll help build and execute programs that strengthen sales capabilities, improve consistency across teams, and accelerate business results. You’ll collaborate closely with Sales, Marketing, and Product leaders to ensure that sellers are equipped with the knowledge, messaging, and resources needed to succeed in every client interaction. Executive Vice President, State & Federal - Overland Park, Kansas / Plano, Texas / Herndon, Virginia As the Executive Vice President for the State & Federal market segment, you will serve as a senior executive responsible for execution of strategic initiatives within the State & Federal Market as well as across Tyler. Senior Vice President (SVP), Platform Technology – State & Federal - Kansas City, Kansas / Plano, Texas / Herndon, Virginia / Overland Park, Kansas The Senior Vice President (SVP) of Platform Technology for Tyler Technologies’ State & Federal Group will provide strategic and technical leadership to advance the development, adoption, and growth of Tyler’s platform technologies across the state and federal government markets. Client Experience AI Enablement Lead - Lubbock, Texas / Billings, Montana / Pittsburgh, Pennsylvania The Client Experience Artificial Intelligence Enablement Lead supports the Client Experience organization by leveraging AI, data, and knowledge systems to improve how client‑facing teams operate and how clients access information. Senior Cloud Engineer – Overland Park, Kansas / Yarmouth, Maine / Troy, Michigan / Herndon, Virginia Tyler Technologies is currently looking to hire a Senior Cloud Engineer to work a hybrid schedule at one of several of our key locations. This job is working cross‑functionally to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills. Have the ability to think and work independently, as needed. Participate in project development and be responsible for Cloud requirements design, implementation and support. Client Experience Business Analyst - Remote / Yarmouth, Maine / Troy, Michigan / Plano, Texas The Client Experience Business Analyst is responsible for empowering the sales organization across Tyler with technology, processes and data. The incumbent will perform overall Client Experience reporting and data management functions including collecting, analyzing, evaluating and reporting on leads, activities, pipeline, forecast, proposals, demo, contracts, project management, support ticketing and operations, SLAs, contact center, and competitors to measure overall performance. We are looking for an experienced Software Engineer that loves GIS with a focus on spatial analysis, mapping and network analysis to join our team of passionate coders in a modern development environment. Our Agile teams collaborate to define requirements, design and create solutions that target complex business problems. Our focus is on building the highest quality applications using cutting‑edge technologies. The Instructional Designer is responsible for the design, development, implementation, coordination, and administration of online learning experiences within the Public Safety division of Tyler Technologies. This role focuses on creating scalable eLearning content for public safety clients and employees and administering the Tyler University Learning Management System (LMS). The Interface Specialist interprets internal and third‑party information and applies solutions to special interfaces within Municipal Justice software products. The Interface Specialist configures and trains clients on various interface applications and merchant processing systems as well as assists in the development of products and documentation for the interfaces. As a DevOps Engineer on the Online Services team, with additional Automation Engineer responsibilities, you will work across strategic projects where performance, scalability, security, and reliability are critical. You will help drive cloud modernization efforts by building resilient infrastructure, streamlining deployments, and advancing automation across the SDLC. As a Government Researcher, the Senior Show Presentation Prepare the content, structure, and visuals for the key presentation points, ensuring accuracy and consistency with the research objectives. The Program Manager successfully manages the internal project delivery for government initiatives, ensuring deliverables are on time, within scope and aligned with client expectations. The Senior Product Manager facilitates strategies and the direction of the department. As a senior member of the team, the Senior Product Manager is considered a visionary and a technical expert. This position influences the outcome of current and future applications. Consequences of error carry a very high risk to the organization. The Senior UXR operates with a high degree of independence, managing multiple research initiatives of varying scope and complexity. They are expected to select and adapt appropriate methodologies, synthesize insights from both qualitative and quantitative data—including usage analytics—and craft actionable, compelling narratives that resonate with both technical and non‑technical stakeholders. As a Product Marketing Manager (PMM), you will drive business growth by defining go‑to‑market strategies for software solutions, including market assessment, competitive positioning, pricing/packaging, and value propositions. As a Software Support Specialist, you’ll provide basic‑level support by researching and troubleshooting software issues, guiding clients on product functionality, and resolving straightforward concerns. You’ll develop your skills through data analysis, collaborative testing, and effective communication—while continually expanding your knowledge of Tyler’s products and tools. The Senior Software Engineer will have solid development, systems, and automation expertise, working in a full stack environment, and demonstrated software development experience building fault‑tolerant applications at scale on the cloud infrastructure. ``` , #J-18808-Ljbffr Tyler Technologies, Inc.