Hotel Night Auditor

Job Description

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities:

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Provide exceptional service to all hotel guests during their stay

Qualifications:

• Outstanding communication skills and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Flexible overnight hours are required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Some college is preferred but a high school diploma or equivalent is required

About Company

Experience superior hospitality in the heart of Pennsylvania at one of the best hotels in Harrisburg, Pennsylvania. Located near downtown Harrisburg, our award-winning hotel is close to popular spots like Harrisburg Mall, the National Civil War Museum, and Harrisburg International Airport. For a family-friendly adventure, visit Hershey, PA, home to Hersheypark and Hershey's Chocolate World, just a 10-mile drive away.